Oversaw strategic development of employee, operational and risk-focused initiatives designed to effectively manage and augment capabilities for the Operational Risk Governance & Oversight organization. Led the Engagement team in executing programs to build connections, improve engagement, promote a growth mindset and celebrate success.NOTEABLE ACCOMPLISHMENT-Established a new strategy and initiatives, boosting Engagement and Inclusion scores 25% in < 1 year.

Led and drove initiatives to increase diverse employee representation, foster an inclusive culture and promote equity in programming, while integrating DEI as key business imperative. Consulted with leaders, cross-functional teams and HR Partners in initiating various DEI strategies to support business objectives and associate commitments, including recruitment, development and engagement programs.NOTEABLE ACCOMPLISHMENT-Flawlessly launched and executed quarterly DEI Executive… Show more Led and drove initiatives to increase diverse employee representation, foster an inclusive culture and promote equity in programming, while integrating DEI as key business imperative. Consulted with leaders, cross-functional teams and HR Partners in initiating various DEI strategies to support business objectives and associate commitments, including recruitment, development and engagement programs.NOTEABLE ACCOMPLISHMENT-Flawlessly launched and executed quarterly DEI Executive Listening Sessions, led by VP+ Level Officers, providing employees the opportunity to share ideas, perspectives and feedback, with a 98% impact rate. Show less

Pioneered the organization’s first-ever Coaching & Career Development program with an enterprise-wide strategy to support 500K+ employees in exploring their personal career journeys and possibilities. Designed and integrated processes, tools, training modules, and programs that aligned to business objectives, to include a 4-step career approach; devised a brand campaign and communication strategy positioning the TCC as a value-add resource. Helped associates find the "greatness" within… Show more Pioneered the organization’s first-ever Coaching & Career Development program with an enterprise-wide strategy to support 500K+ employees in exploring their personal career journeys and possibilities. Designed and integrated processes, tools, training modules, and programs that aligned to business objectives, to include a 4-step career approach; devised a brand campaign and communication strategy positioning the TCC as a value-add resource. Helped associates find the "greatness" within themselves. NOTABLE ACOMPLISHMENT-Chosen by leadership to serve as the Lead Coach to onboard the first employee into the program, while concurrently managing multiple employees at all levels; achieved and maintained a 5/5 Coach rating and led the team to secure the highest number of new role landings and promotions for the entire organization; helped associates align their capabilites to areas of focus that fueled their passion. Show less

Drove innovation of career initiatives that increased engagement and enabled employee ownership. Identified trends to drive enhancement projects with alignment to organizational needs. Served as a strategic thought partner to business leaders and diversity groups enterprise-wide to support their individual goals.NOTABLE ACCOMPLISHMENT-Built intentional relationships that earned a 99% customer satisfaction rating year over year.

Managed key HR and operational functions, focused on employee engagement and a well-executed organization. NOTABLE ACCOMPLISHMENT-Created a comprehensive Onboarding program, ensuring new employees had the resources and support needed to optimize productivity into the organization starting Day 1, with a 96% proven success rate. Recognized by Audit as a best practice and leveraged in the creation of the corporate “Welcome Center”.