Stephanie Emerson Email & Phone Number

Berrinba, Queensland, Australia

Having been with All Purpose Transport (APT) for nearly two years as the Health and Safety Coordinator, I have been promoted to the position of Health and Safety Manager. I was able to successfully present a business plan to expand the health and safety team which will support APT's growing business needs. We have since recruited a Graduate Health and.

Berrinba, Queensland, Australia

After completing my Certificate IV in WHS, I successfully began a fulltime WHS position as the H&S Coordinator within All Purpose Transport. Reporting directly to the People and Process Manager, I was the primary WHS contact across the business for 350+ workers that includes Subcontractors, Contractors, Labour Hire and Employees. I'm responsible for.

Brisbane, Queensland, Australia

As a L&D Consultant, I constantly prioritised my own and/or teams' workload to meet business needs. I was a subject matter expert across several specialised roles within a CS Contact Centre and would provide advice to both managers and employees. I created, organised and facilitated various training modules, with some interstate travel required. During.

Brisbane, Queensland, Australia

In addition to my role as a Customer Service Advisor, I successfully obtained a position as Second In Charge (2IC). I ran sales revenue campaigns and would create daily newsletters to increase communication and boost morale within my direct team. I was further developed within the leadership team and acted as a Supervisor in a temporary capacity when.

Brisbane, Queensland, Australia

My primary role was taking inbound customer enquiries within a Contact Centre. I assisted with booking and quoting customers for new shipments, as well as tracking shipments currently in transit and open trace investigations when required. I had a thorough understanding of country specific restrictions for importing and exporting international freight..

Brisbane, Queensland, Australia

I provided service excellence from guest check in to check out. I used my knowledge to make local recommendations on restaurants and tourist attractions for guests. I handled complaints, emergencies and provided service recovery when needed. During my time I was able to train and mentor junior employees who were new to the role.Achievements:- Team member.

Orlando, Florida, United States

I participated in an international college program on a 12month J1 visa. I provided customer excellence in Front Desk and Concierge positions across several resorts.