Stephanie Eugene Email & Phone Number

New York, Ny, Us

Greater New York City Area

Greater New York City Area

Partners with Project Managers, IT Domains, System Analysts, Enterprise Architects, Business Owners, and Subject Matter Experts to elicit, analyze, and document Business Requirements, Functional Requirements and User Stories within Waterfall and Agile development methodologies that will be used by the IT Domain’s Development and Delivery teams for creation and enhancement of products and services. Represent the end to end business value streams across a given line of business, domain or… Show more Partners with Project Managers, IT Domains, System Analysts, Enterprise Architects, Business Owners, and Subject Matter Experts to elicit, analyze, and document Business Requirements, Functional Requirements and User Stories within Waterfall and Agile development methodologies that will be used by the IT Domain’s Development and Delivery teams for creation and enhancement of products and services. Represent the end to end business value streams across a given line of business, domain or segment. Accountable for conceptualizing, eliciting, analyzing, documenting and communicating innovative solutions to meet or exceed business objectives. Responsible for defining the scope and objectives of the overall business strategies, reconciling short-term solutions with long-term objectives and infrastructure strengths and formulating solutions and core system capabilities that will strategically drive efficiencies in the business.Elicit complex requirements (business, functional, non-functional, and technical) using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, task and workflow analysis.Document and maintain requirements by performing requirements analysis.Facilitate requirement sessions within the SAFe Framework.Within the SAFE framework, collaborate closely with both the development team and QA.Closely collaborate with the business to fully understand their initiatives and perspective and to verify that the User Stories reflect the same.Write User Stories and determine the proper level of Acceptance Criteria in Version One.Work with the Business Units on process changes that occur due to the initiative.When an outside vendor is involved, work with the vendor to understand configuration of the application plus any customizations made and retain that knowledge.Certified SAFe 4.0 Advanced Scrum Master Show less

Working with adults with developmental disabilities, dementia and autism Assist individuals in residential program with daily living skills & activities Assist individuals by role modeling social skillsProvide support for individuals to interact in their communities Ensure the individual’s environment is safe at all times Follow individual service plans Recognize, confront and provide logical solutions to inappropriate behaviors displayed by the individual Implement… Show more Working with adults with developmental disabilities, dementia and autism Assist individuals in residential program with daily living skills & activities Assist individuals by role modeling social skillsProvide support for individuals to interact in their communities Ensure the individual’s environment is safe at all times Follow individual service plans Recognize, confront and provide logical solutions to inappropriate behaviors displayed by the individual Implement effective treatment plans for ten individuals with developmental disabilities and dementia Relay necessary information to appropriate staff Attend/ ISP (individual Support Plan) meetings to ensure the individuals’ needs are metCertified AMAP personnel working under the supervision of a registered nurse Show less

Manhattan , Ny

ADHOC claims reports via Business Objects and Cognos 10 for claims analysis and post implementation review.Claims reporting on new contracts implemented and claims analysis to ensure successful contract implantation.Ensure that Post Implementation Validation begins 4 weeks after the successful implementation and Quality Review of all Provider and Ancillary group contracts. Document and Report on any errors found to maintain departmental Quality metricsProjects: ICD 10… Show more ADHOC claims reports via Business Objects and Cognos 10 for claims analysis and post implementation review.Claims reporting on new contracts implemented and claims analysis to ensure successful contract implantation.Ensure that Post Implementation Validation begins 4 weeks after the successful implementation and Quality Review of all Provider and Ancillary group contracts. Document and Report on any errors found to maintain departmental Quality metricsProjects: ICD 10, McKesson Claims Xtend Professional & Facility. Trizetto Pricer- Provider contracts & Fee schedule implementation.Maintain ALM (Application Lifecycle Management) by adding all business requirements, test cases, defects weekly execution report on defects, test cases and tracking the root cause of defects submitted.Organize, Facilitate & Triage defects between HMO and PPO teams while providing feedback to the testing teams on outcomes of defects and/or issues reported.Work with Business partners (EPMO, IT, Medical Management etc.) on obtaining resolutions on issues reported Review & Analyze business requirement documents and communicate with management on the analysis and possible solutions to any issues reported. Supervise & Train new consultants and full time employees on HMO mainframe and reference files while ensuring the universal understanding of the mainframe and its functions.Communicate with testing team on assignments required for testing. Ensuring project scopes are met through the assignments given. Reviewing all work reported prior to management review to ensure accuracy of the assignment. Develop complete business requirement specifications and screen designs for the company mainframe (Corpprod /QCARE). Mainframe system enhancements/modifications, recognizing any gaps and deficiencies while making recommendations to enhance current processes.Ensure all fee schedules are loaded into the company mainframe (CORPPROD/QCARE) with accuracy. Show less

Melville, Ny

Correspondence Audits- Audit correspondence from various departments (Syracuse Dental Syracuse Email, Syracuse Hospital, Syracuse Medical, Provider Correspondence, Albany Dental, email) and ensure accuracy in the correspondence delivered to the clients.Departmental Standard Operating Procedures (SOP) - creating workflows for various areas within the department. Revising SOP’s submitted from other specialist to ensure accuracy.Conduct service observations in a professional and… Show more Correspondence Audits- Audit correspondence from various departments (Syracuse Dental Syracuse Email, Syracuse Hospital, Syracuse Medical, Provider Correspondence, Albany Dental, email) and ensure accuracy in the correspondence delivered to the clients.Departmental Standard Operating Procedures (SOP) - creating workflows for various areas within the department. Revising SOP’s submitted from other specialist to ensure accuracy.Conduct service observations in a professional and confidential manner with a focus on the following critical quality components: soft skills, accuracy, policy/procedure, HIPAA regulations, and Internal Root Cause analysis.Identify and review analysis of trend reports and quality results to identify improvement areas for Customer Service and Call Center groupsAssist with identifying training opportunities on improvement items identified through quality audits.Identify Process Improvements that will remove non-value added process, improve customer satisfaction, enhance workflows/processes or enhance current systems. Report timely feedback and communication on recurrent trends to management.UAT (User Acceptance Testing)- working with business partners in business requirements while researching and identifying items that would benefit the company for the new enhancements and paying close attention to details. Adhoc testing in current and new environment. Create Detailed test plans to correlate with the test cases. Developed test cases relating to the business requirements. Show less

Bachelor Of Arts (B.A.), American Studies

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies