Adorn Salon & Spa is locally owned and run by licensed beauty industry professionals specializing in hair, nails, skin, lashes, massage and Accupuncture. Schedule guests for stylists and other providers while maintaining maximum efficiency of their time. Greet guests, address needs and concerns, educate them on other salon and spa services, book future appointments.Diffuse and resolve any guest concerns or disputes.Open/close duties including cash handling and… Show more Adorn Salon & Spa is locally owned and run by licensed beauty industry professionals specializing in hair, nails, skin, lashes, massage and Accupuncture. Schedule guests for stylists and other providers while maintaining maximum efficiency of their time. Greet guests, address needs and concerns, educate them on other salon and spa services, book future appointments.Diffuse and resolve any guest concerns or disputes.Open/close duties including cash handling and credit reconciliation. Meet and exceed our goals and benchmarks of the salon through service and retail.Communicate to stylists, clients, assistants and other appropriate staff of cancellations, added appointments and services, late arrivals and other pertinent information. Assist in training new hires. Maintain clean, orderly and visually appealing retail area, client waiting areas and salon floor. Conduct inventory counts and maintain accurate inventory within our computer system. Perform back of house duties like laundry, stocking supplies and facilitating our recycling process including a unique salon recycling program called Green Circle. Proficient in SalonBiz, SpaBiz and Vagaro. Currently training in Gloss Genius. Show less

​R&K Glass is a family owned and operated provider of glass products and services for residential, single family, multi family and commercial customers for over 30 years. Specializes in fabricating and installation of showers and mirrors. Coordinate measures, production of materials and installation according to each specific contract and manage each project from beginning to end. Minimum 70+ contracts are active in some stage that required my attention. Proficient in One Note… Show more ​R&K Glass is a family owned and operated provider of glass products and services for residential, single family, multi family and commercial customers for over 30 years. Specializes in fabricating and installation of showers and mirrors. Coordinate measures, production of materials and installation according to each specific contract and manage each project from beginning to end. Minimum 70+ contracts are active in some stage that required my attention. Proficient in One Note, an app used to keep timelines, scheduling, photos of field work, pertinent documentation and contracts all in one spot. Facilitate needs between builders and installers for maximum efficiency and to meet or exceed closing dates. Meet with builders and project coordinators when a new build or subdivision has broken ground and is at the stage where showers and mirrors are going to be incorporated per contract. Visit job sites as needed. Schedule truck routes for efficient time management and profitability while monitoring GPS tracking to verify that the daily schedule is followed. Scheduling often require consideration of the needs between other departments- single family, residential and multi family. Identify and reconcile any inconsistencies between builder requests and executed contracts. Act as liaison in disputes between builders and installers. Initiate Quality Control measures for completed installations and any needed resolutions. Resolve and correct issues that arise with home owners that are under warranty. Present options to resolve shower and/or mirror concerns for home owners that are past the warranty timeframe. Show less

Aveda is a company with a vision of connecting beauty, environment and well-being. The mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. This location in Denver has been a staple of downtown Denver for going over 30 years.Schedule guests for 40+ stylists, barbers and… Show more Aveda is a company with a vision of connecting beauty, environment and well-being. The mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. This location in Denver has been a staple of downtown Denver for going over 30 years.Schedule guests for 40+ stylists, barbers and esthetician while maintaining maximum efficiency of their time. Greet guests, address needs and concerns, educate them on other salon, spa and cafe services, book future appointments.Diffuse and resolve any guest disputes.Open/close duties including cash handling and credit reconciliation. Meet and exceed our goals and benchmarks of the salon through service and retail.Communicate to stylists, clients, assistants and other appropriate staff of cancellations, added appointments and services, late arrivals and other pertinent information. Assist in training new hires. Maintain clean, orderly and visually appealing retail area, client waiting areas and salon floor. Participate in setting goals and planning strategies to enhance customer satisfaction, increase loyalty, boost sales and to promote unity within the team. Answer a 5 line phone system. Proficient in SalonBiz, SpaBiz and Vagaro. Show less

A&C is a third generation owned real estate boutique brokerage firm specializing in retail and land markets.Assisted Senior and Junior Brokers in most areas encompassing but not limited to preparations of pre-listing materials, Listing Agreements, Letters of Intent, disclosures, market analysis and online property profiles. Verified executed agreements and documents. Created and maintained digital and physical files for all transactions. Listed, updated and audited properties on… Show more A&C is a third generation owned real estate boutique brokerage firm specializing in retail and land markets.Assisted Senior and Junior Brokers in most areas encompassing but not limited to preparations of pre-listing materials, Listing Agreements, Letters of Intent, disclosures, market analysis and online property profiles. Verified executed agreements and documents. Created and maintained digital and physical files for all transactions. Listed, updated and audited properties on professional listing and marketing sites. Maintained internal database systems, client and colleague lists. Created and sent customized email blasts for all Brokers. Managed daily aspects of running an office including and not limited to- answered doors and phones, email correspondence, greeted and assisted clients and guests. Received, metered and routed all mail, forms and publications. Ordered office supplies, maintained and and organized inventory. Obtained Notary Public in the state of Colorado. Show less

Denver Autographs is a locally owned and operated retail store specializing in the sale of autographed sports memorabilia with a focus on domestic and worldwide shipping.Determined daily work procedures to optimize shipping performance. Maintained the "Top Seller" ratings for the company's eBay and Amazon stores through accurate order packaging and correct, timely shipping procedures. Performed daily and weekly inventory of necessary shipping materials and office… Show more Denver Autographs is a locally owned and operated retail store specializing in the sale of autographed sports memorabilia with a focus on domestic and worldwide shipping.Determined daily work procedures to optimize shipping performance. Maintained the "Top Seller" ratings for the company's eBay and Amazon stores through accurate order packaging and correct, timely shipping procedures. Performed daily and weekly inventory of necessary shipping materials and office supplies. Maintained, ordered and stocked all materials, supplies and back stock. Received all incoming and outgoing mail and shipments, processed and managed invoices. Processed, inventoried, tagged, stocked and maintained retail merchandise. Maintained good working relationships with vendors, customers, clients, industry professionals and coworkers. Assisted in end of the year inventory of 50,000+ items. Show less

Directv, Inc is a leading provider of digital television entertainment services providing a premium video experience through state-of-the-art technology, unmatched programming and an emphasis on world-class customer service. Gathered and utilized data to gain better decision insights for the advancement of customer relationships and loyalty, employee satisfaction and company wide policy and procedures. Assisted customers via inbound phone calls with various customer service… Show more Directv, Inc is a leading provider of digital television entertainment services providing a premium video experience through state-of-the-art technology, unmatched programming and an emphasis on world-class customer service. Gathered and utilized data to gain better decision insights for the advancement of customer relationships and loyalty, employee satisfaction and company wide policy and procedures. Assisted customers via inbound phone calls with various customer service issues ranging from billing, technical, installation, cancelations, programming, promotions, equipment upgrades and commitment requirements. Assisted department managers in setting short and long term goals and with determining appropriate reward structures for interdepartmental teams. Supported and coached phone agents on how to implement and utilize best practices, strategies, time management and with Directv proprietary computer programs and tools. Show less

Assisted customers with a wide variety of technical issues ranging from cabling, remote controls, navigation and equipment failures. Identified issues unknown to the customer regarding their accounts and services and proactively resolved problems that could potentially impact the customer experience in a negative way. In addition, was able to identify and address opportunities to advance, expand and enhance the customer experience.

Rudolph n Me is a lighthearted seasonal cart program specializing in personalized holiday ornaments and gifts. Executed the initial display set up for the season and maintained the visual integrity of the merchandise and business as a whole. Trained and supervised a staff of 2-6 on opening/closing procedures, sales, customer service, meeting custom pickup deadlines while producing a high level of output all while maintaining the accuracy of personalized items. Performed… Show more Rudolph n Me is a lighthearted seasonal cart program specializing in personalized holiday ornaments and gifts. Executed the initial display set up for the season and maintained the visual integrity of the merchandise and business as a whole. Trained and supervised a staff of 2-6 on opening/closing procedures, sales, customer service, meeting custom pickup deadlines while producing a high level of output all while maintaining the accuracy of personalized items. Performed daily and weekly inventory of more than 1,500+ items, stocked and calculated appropriate number of products for ordering to prevent unnecessary leftover merchandise at the end of the season. Handled all aspects of daily business to include open/close procedures, accurate and accountable cash and credit handling and deposits, bookkeeping, cleaning, while keeping a compelling display the complies with mall management kiosk requirements (which varies from location to location). Show less

Assisted in resolving and educating new customers with issues in areas of billing, rebates, contractual obligations, disputes, programming and promotions. Planned daily strategies designed to meet and exceed metric and Q&A goals and requirements.

IMI JiMi was established in 1987 and was a one of a kind boutique delivering a unique shopping environment that draws from art, music, underground and pop cultures to to serve as the inspiration for women's and men's clothing, shoes, accessories and beyond. Performed all daily operations of a small business to include scheduling, sales, merchandising, bookkeeping (utilizing QuickBooks), cash and credits transactions and deposits while maintaining an impeccable and visually provoking… Show more IMI JiMi was established in 1987 and was a one of a kind boutique delivering a unique shopping environment that draws from art, music, underground and pop cultures to to serve as the inspiration for women's and men's clothing, shoes, accessories and beyond. Performed all daily operations of a small business to include scheduling, sales, merchandising, bookkeeping (utilizing QuickBooks), cash and credits transactions and deposits while maintaining an impeccable and visually provoking store appearance. Cultivated professional relationships with industry professionals, vendors, distributors, designers, customers and clients. Interviewed, trained and supervised a staff of 2-5 on open/close responsibilities, cash handling, visual merchandising, sales, lucrative and positive customer interactions, and how to maintain store appearance requirements. Attended local and out of state merchandise conventions. Placed seasonal and supplemental orders in alignment with budget guidelines. Planned and maintained yearly budgets for payroll, taxes and for business and personal expenses. Designed and executed styling for fashion shows, photo shoots, fundraising events and provided customized personal styling for clients and guests. Show less