Stephanie Faulkner Email and Phone Number

In my role as a Senior Advisor, Business Operations, I spearheaded key strategic initiatives, including 'Tell Dell' action plans, annual planning, and team building and speaker programs. My focus was on ensuring these initiatives were seamlessly executed and aligned with the broader organizational goals. I managed the lifecycle of various projects, encompassing initial planning, budgeting, activity tracking, and maintaining transparent communication with stakeholders throughout each phase. Additionally, I was responsible for the financial oversight of the business unit, handling tasks such as budget management, Statement of Work (SOW) preparation, purchase order processing, and vendor funding. My role was integral in driving operational excellence and supporting the strategic direction of the organization.Key Accomplishments:• Conducted analysis of business requirements, contributing to the development of effective solutions aligned with organizational needs.• Propagated best practices across the organization, implementing strategies to enhance management initiatives and operational efficiency.• Collaborated with cross-functional teams to dismantle operational silos, providing innovative solutions to strengthen business relationships and process efficiency.• Authored monthly newsletter on behalf of the Senior Director, communicating key messages and updates to the global team.

In my position as a Sr. Advisor for Sales Planning & Strategy, I led an extensive training program designed to enhance the skills of over 5,000 Account Representatives, System Engineers, and Inside Sales Representatives. The focus of this program was on business value selling and the effective use of sales tools, delivered through quarterly remote sessions. My leadership in these sessions played a crucial role in equipping the sales team with advanced techniques and strategies, ultimately contributing to their success and the company's sales objectives.Key Achievements:• Promoted the adoption of the business value tool and process among Senior Executives and Sales Leaders aimed at increasing utilization, safeguarding gross margins, and countering competitive threats.• Presented executive briefings to key enterprise and commercial clients to foster strategic partnerships and enhance client satisfaction.

As an Advisor in Sales Planning & Strategy, I was instrumental in creating and executing a comprehensive training curriculum, centered on business value selling and business case creation, tailored for sales professionals. I organized and led training sessions for over 100 Account Representatives, utilizing a blend of onsite and remote workshops, along with ad hoc engagements. These sessions were designed to impart essential sales skills and methodologies, equipping the sales team with the tools and knowledge necessary for success in a dynamic sales environment.Key Successes:• Directed multiple business case engagements across various account types, including Enterprise, Global, Dell Select, and Commercial, assisting account teams and contributing to +$100M in successful customer acquisitions.• Spearheaded Tableau reporting project, designing and implementing tailored reporting system for Sales Managers and Senior Executives to track business case outcomes and sales performance.

In my role as a Project Manager, I successfully led the global rollout of the 3rd generation business case tool, a key initiative that involved smooth implementation across various regions and teams. I was responsible for delivering comprehensive training to account teams, focusing on the effective utilization of this tool. This initiative was pivotal in enhancing the strategic sales capabilities of the teams, ensuring they were well-equipped to meet their sales objectives with the support of advanced technological resources.Key Successes:• Conducted customer research and developed Strategy Maps for sales teams, aiding in targeted and effective sales approaches.• Administered diverse projects, achieving financial, quality, service, and operational objectives.• Generated sales and deal support tracking reports for Elite Global Sales Team, providing crucial insights for strategic decision-making.• Organized annual presales and manager conferences, as well as quarterly 'Women at VCE' seminars, facilitating professional development and networking opportunities.

In my diverse role combining Executive Assistant, Business Development Coordinator, and Continuing Education Program Manager, I provided exceptional support to key executives including the EVP of Operations, VP of Clinical Operations, and the Regional Director of Finance. My responsibilities encompassed preparing financial reports, drafting meeting minutes, and managing expense reports, all aimed at enhancing operational efficiency. Additionally, I was in charge of managing calendars, organizing meetings, and coordinating both conference calls and webinars. These tasks were crucial for facilitating effective communication and collaboration within the organization.Key Contributions:• Orchestrated the planning and coordination of annual conferences and training seminars, overseeing all logistical aspects.• Updated company website and internal Business Development web portal, guaranteeing the integrity and quality of information.• Acted as liaison between the Corporate Office and various stakeholders including Hospital Administrators, Business Development Directors, Clinical Liaisons, Managers, and Nursing Leadership.• Steered business development continuing education program, handling national applications, speaker acquisition, documentation compliance, coordination and moderation of programs, and auditing hospital submissions.