Stephanie F. Email & Phone Number

Dartmouth, Nova Scotia, Canada

Vancouver, British Columbia, Canada

Provide top-tier customer service by acting as the first point of contact for creators via email, live chat, and phone.

Halifax, Nova Scotia, Canada

- Develop and deliver ongoing training programs designed to help continuously advance cybersecurity analysts’ skills, knowledge and competencies.- Identify gaps and challenges in knowledge and skills levels for all analysts and deliver the necessary training through hands-on exercises, individual training sessions and providing feedback to security analysts. - Evaluate the effectiveness and quality of training programs, providing recommendations for improvement and acting on these recommendations.- Assist in providing the team with a vision of project objectives, coach and help develop team members as well as perform quality assurance assessments for client and team interactions.- Assist in identifying candidates for the cybersecurity analyst role though reviewing pre-screening questions as well as leading the technical portion of interviews.

- Provided security subject matter expertise to clients in proactive analysis or in incident response scenarios.- Investigated security breaches and other cyber security incidents.- Monitored endpoint behaviors and network activities for security issues and performed mitigative actions to contain nefarious activity and minimize damage.- Documented security incidents by creating investigation and escalation tickets according to internal corporate policies and client policies. - Conducted network monitoring and intrusion detection analysis to determine if there had been any attacks against our clients.

Bedford, Ns

Analyzed requirements documents to write both test scenarios and test cases for a financial based application. In addition to writing I also performed test execution on the application, which included daily meetings with the client to discuss application defects.

Halifax, Ns

Provided quality assurance for processed applications.Processed applications quickly and accurately in a given time frame.Adapted quickly to mid-program policy changes.Had to think critically about, and provide solutions for unique client cases.