Provide direct supervision to staff and day to day management of operational outcomes; focusing on quality and customer service expectations. Hire, manage, and coach employees, and provide constructive feedback while enhancing growth and opportunity within and outside of the work unit. Collaborate with leadership colleagues and direct reports on a regular basis to establish goals, monitor feedback and progress, coach, and develop to help them reach their highest potential.Lead and manage projects and workgroups; serve as a member on workgroups.Resourceful with HR policies and practices.Involved in Oracle system build out including; system testing, configuration and development, business process decisions, change management, department liaison in planning for business and service level changes, communications and planning for direct reports, leaders, and cross-functional departments impacted.Identify and analyze improvement ideas and implement change to improve services provided and new hire experiences.Manage competing priorities, high work volumes and multiple tasks while maintaining customer service excellence.Provide consultative services on background check discrepancies and final determinations.Collaborate with TA leadership, HR colleagues, and internal and external customers to continue progressing preboarding services, provide customer service excellence, and meet the needs of the organization.Occupational Health Preboarding liaison; partner closely with team to plan and implement TimeTrade for appointment scheduling, manage POPA appointment volumes, and implement virtual POPA option. Keep constant pulse of the team and their work volumes to proactively shift resources within the team.Respond to customer escalations of service concerns.Analyze process flows and provide recommendations on enhancing business processes to create efficiencies, streamline services, and improve excellence.

Postdoctoral Research Recruiter for Allergy, Anesthesiology, Perioperative Medicine Nicotine Dependence Center, Biochemistry and Molecular Biology, Clinical Genomics, Emergency Medicine, Geriatric Medicine, Immunology, Infectious Diseases, Laboratory Medicine and Pathology, Molecular Medicine, Neurology, Neurosurgery, Obstetrics and Gynecology, Otorhinolaryngology, Pediatric and Adolescent Medicine, Preventive and Occupational Medicine, Psychiatry and Psychology, Pulmonary and Critical Care, and Urology departments in Rochester, MN.

As a lead pre-boarding coordinator I partnered with HR Managers to effectively manage preboarding processes, people management, and supported daily functions by providing direction for coordinators. Development and implementation of Service Level Agreements with department leaders. Within this role I provided lead support to several teams of coordinators supporting various areas and functions. Lead and participated on multiple small projects and work groups focusing on customer service and process improvement

Supported the Human Resources Recruitment and preboarding functions. Mayo Clinic Health System in Mankato is a community-based health care provider that brings the resources and expertise of Mayo Clinic to the community and the region. As part of a system of more than 60 sites in Minnesota, Wisconsin, Iowa and Georgia, Mayo Clinic Health System in Mankato serves the community through routine, preventive and specialized care services, wellness support and community engagement.

Elite Medical Scribes is the nation’s leading provider of fully integrated multi-platform scribe services.At Elite Medical Scribes I functioned as a Recruiter sourcing and interviewing candidates for medical scribe positions in Minnesota.

Human Resources InternThe Lutheran Home AssociationApril 2016 – July 2016 (3 months) Belle Plaine, MNABOUT THE LUTHERAN HOME:The Lutheran Home Skilled Care Center is part of a 22-acre continuum of care campus, located in Belle Plaine, MN. The Lutheran Home offers several types of care communities, including transitional care, wellness and rehabilitative therapies, long-term care, memory care and respite and adult day programs. Each of the neighborhoods are designed to create a home-like feel and promote personalized care. RESPONSIBILITIES:As the HR Intern for the Belle Plaine campus, I served The Lutheran Home Association's skilled nursing facility with 97 residents.In this role, I assisted with the provision of all Human Resources functions for the 200 employees responsible for the care of our residents. My responsibilities included filling in for the Human Resources Director in a temporary role. During this role I successfully recruited, hired, and onboarded new employees. Some of my duties included; employee recognition, employee relations, regulatory compliance, workers' compensation, personnel administration, benefits administration, maintaining payroll updates, tracking and assisting employees through Leaves of Absence, and working with Human Resources partners.SKILLS:My skills used in this position included computer proficiency with Microsoft Office (Word, Outlook, Excel, Publisher, and PowerPoint), Smart Recruiters, Great Plains, Internet, and Adobe Reader. I have fantastic written and oral communication skills, and 75 - 85 WPM typing.