• Gaining knowledge in the sales process behind the staffing & employment industry including sourcing, candidate assessment, interview arrangement, salary computation, offer negotiation and deal closes • Develop sales plan to target accounts for growth in line with regional market strategy and implement where appropriate. • Manage assigned accounts by handling account inquiries to minimize account attrition and negative volume variance. • Assist field sales staff in increasing revenue by prospecting new business opportunities and evaluating potential growth of existing clients. • Analyze targeted accounts and develop recommendations related to growing their business, information collection, marketing initiatives, etc. • Drive sales through pre-call planning, post-call analysis and follow-up. • Increase the profitability of existing accounts by: analyzing utilization/profitability; develop action plans and communication requirements; implement approved plans. • Educate customers on all new products and services offered by Quest Diagnostics through Telemarketing. • Implement Value Centric Selling System on all sales calls; engage the “Why Quest” messaging • Supports large buyer and managed care activities at the ordering client level and participates with selling team to ensure high levels of support to the clients. • Maintain a breadth of knowledge of all connectivity products (i.e. Care 360, e-orders, e-prescribe) • Develop and maintain knowledge of tests and services provided by competitors and utilize this information to solidify or enhance Quest Diagnostics’ market position. • Ensure total compliance with all company policies and government regulations. • Manage other projects/responsibilities as assigned by manager.

-Created a chart detailing Quest’s competitive edge in the sales industry which was then used by the sales team to present to clients -Evaluated the current competitive landscape for testing of Colocteral cancer and determined that the blood based assay test would be able to capture significant market share -Researched medical journals including New England Journal of Medicine, Center of Disease Control and NIH in order to make sure the newly developed product SureSwab was clinically accurate-Discovered a market opportunity for endometriosis testing after speaking with professionals within the medical field-Attended conferences for the strategic marketing team to discuss sale initiatives for the upcoming year-Developed a marketing plan and current company analysis for Quest which outlined potential areas of improvement as well as suggested methods to improve -Collaborated with the finance team to discuss the average weighted reimbursement