Assistant Account Executive specializing in Limousines, Party Buses, Taxis and Non-Emergency Transportation accounts.Assist Commercial Line account managers with day to day needs of the book of business not limited to: processing drivers changes, vehicle changes, certificates of insurance and renewal kits.Developed and maintain collaborative working relationships with underwriting staff to achieve mutual objectives for clients.Maintain accounting workflow for clientsPrepared production reports and regular status reports on current and upcoming renewals. Resolve any and all issues that may arise during renewal period as well as day to day transactions on accounts. Serviced incoming and outgoing calls and any activities related to those calls, maintaining service levels consistent with the high customer standard practice of the companyWork alongside prospective clients to obtain all information needed to initiate a new business quote. Issue new business and renewal policies in response to policy holder requests as needed.

Lead Manager on duty during business hours at a 9 million dollar revenue retail store on the Las Vegas strip. Developed new and low performing sales associates, educating them on sales mythologies as they applied to store offeringsDirect sales floor activities, ensuring excellence in customer service and resolving store level problems.Cultivated relationship with customers to assist them in finding the correct items for their needs and used exceptional customer service skills to upsell items to meet a weekly, monthly, and yearly sales goal for myself and the teamApplied strategies that improved shrink percentage for 3 years