Stephanie Grier Email & Phone Number

Vail, AZ, US

• Creates innovative training materials, including hands on practices and videos, for new hire employees that improved overall completion of training program and success of adjusters on the floor.
• Coordinates with team and subject matter experts to develop curriculum, courses, and eLearning products for a large organization, including optimizing content and training materials
• Led large scalable projects from inception through design, development, implementation, and evaluation while… Show more Creates innovative training materials, including hands on practices and videos, for new hire.
• Led large scalable projects from inception through design, development, implementation, and evaluation while collaborating with multiple partners, subject matter experts, and key stakeholders at all levels of the.
• Utilizes Articulate Storyline and other instructional design tools to create training scripts, video segments, and instructional guides for adult learners Show less

• Oversaw the transition to eLearning classrooms and digital curriculums during Covid-19 to retain existing students and ensure the continued delivery of high-quality claims training
• Conducted training classes, from 5 – 25 students, for new and existing employees on new systems and procedures
• Provided training to new staff on the full functionality of the claims systems and duties
• Created practices and hands-on experience for adjuster to improve their knowledge and understanding… Show more
• Created practices and hands-on experience for adjuster to improve their knowledge and understanding of their position
• Mentored new employees after training class completed as needed Show less

• Demonstrated skill with negotiating high dollar bodily injury claims
• Adept at investigations including coverage, liability, and injuries to bring claims to resolution
• Oversaw the handling of all aspects of claims assigned
• Mentored new adjusters

• Oversaw the transition to eLearning classrooms and digital curriculums during Covid-19 to retain existing students and ensure the continued delivery of high-quality claims training
• Conducted training classes, from 5 – 25 students, for new and existing employees on new systems and procedures
• Provided training to new staff on the full functionality of the claims systems and duties
• Created practices and hands-on experience for adjuster to improve their knowledge and understanding of… Show more Oversaw the transition to eLearning classrooms and digital curriculums during Covid-19 to retain.
• Created practices and hands-on experience for adjuster to improve their knowledge and understanding of their position
• Mentored new employees after training class completed as needed Show less

• Demonstrated skill with negotiating bodily injury claims
• Adept at investigations including coverage, liability, and injuries to bring claims to resolution
• Oversaw the handling of all aspects of claims assigned
• Mentored new adjusters

I assisted professor with grading and coaching so the professor was able to focus on their in-person classes.

• Trained classes of 5 to 6 new employees for three-week training program.
• Provided support to the training team for the development of curriculum and adult learning training materials for staff development
• Built on interpersonal skills and promoted excellent customer service relations, which improved the number of sales for the company.

Master'S Degree, History

European History

Bachelor’S Degree, Business Administration And Management, General

Business Administration