Receive and complete field survey work from in house survey teams, data input to customer websites or sending completed work via email. Includes customer contact via phone or email. Ability to read and understand maps, diagrams and records. Microsoft Excel, Word, Outlook, Power Point and Google Earth.

Online application, and in person training. USPA Certified Powerlifting CoachCertified Personal Trainer (CPT)Fitness Nutrition Specialist (FNS)Corrective Exercise Specialist (CES)

Certified Personal Trainer (CPT)Fitness Nutrition Specialist (FNS)Corrective Exercise Specialist (CES)USPA Certified Powerlifting Coach

Convert MS Access applications VBA to VB.NET applications with HTML, CSS, Bootstrap, and JQuery. DMAP (Deer Management Assistance Program)MARRS(Management Area Reservation and Registration System)KWAM(Kill Wildlife by Accident or Mistake)Create MS Access forms for:Hunter Safety Course Student Print CardHunter Safety Course Instructor Print Card

NASM Certified - Master Trainer at LA Fitness. Specialize in weight loss workouts, and strength.

Assist customers with DSL wired and wireless issues with/without routers. Support our 660r, 660hw, 2 Wire, Westell and Zyxel combination routers. Using XP, Vista, Window 7, Windows 8, and Mac Op Sys with browsers of IE, Firefox, Chrome by resetting, clear VPN and proxies. Verify accounts in Ensemble, make acct changes, ship equip, verify equip, and credit acct. Utilize Remedy to log information on technical support, dispatch repair agents, transfer, and escalate issues. Telecommute through Avaya Remote using Citrix Meta-frame. Use internal application to access DSL line with customer, and access email acct to reset devices. Familiarity with TCP/IP protocols, PPPoe, and DHCP. Perform Ping, Ipconfig, and ftp speed test through DOS and browser. Assist with pc scanner and removal of 3rd party security software, webmail, and settings for 3rd party email applications. Walk customers through graphical interface of routers to gather WEP/WPA key to change the default settings from standard to wireless, change DNS, and setup static. Assist with iphone, ipad, Kindle, Xbox360, and PS3.

Pennsylvania Institute for Horseshoeing - CertifiedResponsible for generating customer base, advertisement, and servicing of customer base with all equine needs.

Premier account specialistAssist merchants with information on how the Active x, Java, C++, ASP API’s are suppose to look like to match our samples to create an interface with our WebAuthorize and PCAuthorize Hub software. Test software for bugs, different printers, swipes, and other software to create import files. I was a controller for PRS internal website. I was one member of a virtual team, design decisions, information, contest, etc. Use Communi-Software to make the additions to the PRS team website. I advanced from a 1st level representative to the 3rd level within one year. After two years of service I advanced over to the second level developers support desk. Assist merchants over the phone concerning issues in Icverify, WebAuthorize, and PCAuthorize Software. Icverify and PCAuthorize single uses dialup connection, and the other two Authorize software’s use dialup, SSL, IP, and lease Line. They also use Plug-ins that tells the software which processor to send the transactions or batches to, how they are to submit information, and the merchant’s information is passed. Assist with connectivity issues between master-station/sub-station setups. Check the connectivity between Hub and Client software, for example the port settings, local hosting, IP addressing, password and user ID’s. Trouble-shot fire wall issues with the SSL connection. Troubles-shot Encryption errors for WebAuthorize. Edit the registry to fix issue with all the software. Delete ini files, DLL’s, and add new ones to the system via 3 different methods. Assist in the creation of import and export of files from an ASCII text editor. • Operate control desk over 1st level representatives. Perform monitoring of 1st level representatives (weekly) by standards set by my team. Oversee the 1st level representatives, by taking supervisor calls, and making decisions if merchants will or will not get refunds, and or service. • Received multiple awards for upgrades to developer support package