Stephanie Gurr Email & Phone Number

Kent, Washington, United States

Provided exceptional support to up to 15 high-performing sales representatives; placed up to 150 orders per week for hundreds of customers throughout the western US; assisted the company in reaching one billion dollars in sales for the first time. Worked with vendors and service coordinators; tracked orders so repairs could be scheduled in a timely manner. Invoiced jobs once completed.Trained new sales reps on correct order entry. Maintained accurate work order records, issued purchase orders, and updated customer information. Kept abreast of constant system and process changes in a busy, fast-paced environment.Assisted in training 6 additional team members on work order creation, order processing and tracking, vendor invoice coding, and customer billing.Managed large volume of internal and external communication: emails (multiple mailboxes), instant messages, phone calls, and texts.Maintained helpful and positive relationships with sales reps, vendors, customers, and coworkers.Gained 3 years of effective remote work experience.

Met with clients, coworkers, friends, and family members to offer support and accountability regarding personal health goals they wished to achieve. To date, I have worked with nearly 100 people.Sent email newsletter with recipes and health tips on a regular basis to client network.Performed aromatherapy techniques to reduce stress and encourage feelings of well-being.

Worked with a diverse group of customers at the counter, by phone, and via email to answer questions related to a broad array of permit types. Managed competing priorities in a fast-paced environment.Examined permit applications and associated plans for completeness and accuracy. Entered data into a proprietary database and routed paper copies of plans to appropriate departments.Issued a wide variety of building, land use, and other types of permits. Maintained a calm, helpful, and positive demeanor.

Covington, Washington, United States

Held classes and gave presentations to members and others regarding better nutrition, sleep, stress management, etc.Learned aromatherapy science and techniques.Gained skills in sales, communication, relationship building, and leadership.

Kent, Wa

Supported Regional Manager, Assistant Regional Manager, and technical staff (engineers and planners). Served as volunteer Wellness Committee member and lead.Reviewed reports for accuracy and compliance. Analyzed and entered data into various databases. Created, proofread, and edited spreadsheets, documents, and presentations using Microsoft Office Suite and other software applications. Created and populated electronic water system files on shared drive. Managed multiple mailboxes and calendars; reserved conference rooms for meetings. Used proper grammar, spelling, punctuation, and sentence structure in clear, effective written communication.Offered courteous assistance to in-person visitors, contractors, and other DOH employees. Served as point-of-contact for building management and the public. Assisted callers in finding information or transferred them to appropriate staff members. Completed and tracked public disclosure requests. Archived records according to records retention schedule. Maintained large area of paper water system files and completed complex filing and other office processes. Met deadlines and completed required tasks, including assigned projects, in a timely manner, even with frequent interruptions. Worked both independently and as part of a team. Ordered office supplies for the division and other divisions on the floor. Processed incoming and outgoing mail.Followed directions, rules, and procedures, including regular and reliable attendance. Showed initiative by performing tasks beyond minimum requirements. Operated a variety of office machines with expertise and performed basic troubleshooting.

Seattle, Wa

Supported the Claims Center Director and Unit Supervisors. Provided courteous and professional customer service by answering calls from the public and responding to internal and external customer inquiries, including delivery personnel, contractors, and fellow employees.Assisted in training other Office Assistants. Using Microsoft Office Suite, composed, edited, and proofread documents; prepared and entered data into spreadsheets; scheduled activities and posted meeting minutes. Maintained a database by quickly and accurately entering data into a mainframe system. Used proper grammar, punctuation, and sentence structure in composing correspondence and reports. Effectively and clearly communicated both in writing and verbally. Able to follow directions, rules, and procedures; reliable and punctual attendance. Reviewed, revised, and processed imaged documents, using Oracle, for distribution to the appropriate locations. Checked electronic and paper documents for adherence to department procedures and rules. Prepared and filed reports; maintained a high level of confidentiality.Reviewed leave slips and time sheets for accuracy; processed incoming and outgoing mail. Met deadlines and completed required tasks thoroughly and in a timely manner; able to work with frequent interruptions, both independently and as part of a team. Served as a volunteer on the Health and Wellness Committee.

Health Coaching

Bachelor Of Arts (B.A.), Spanish

Aromatherapy