Stephanie Hamlett Email & Phone Number

United States

United States

Langston Hughes High School

Responsible for providing advanced technical support service to ourinternal and external customers by promptly processing service orders.Assumes ownership the moment an order is pulled from our opportunity funnel. Verify the Sales order agreement for accuracy and Follow up with the customer. Call backs included.Prioritizes workload and manages multiple time sensitive issues atonce.Inputs the customers into our prospect database.Manage multiple activities simultaneously including interacting with internal and externalcustomers while using multiple software applications for research anddocumentation.

Manage multiple activities simultaneously including interacting with internal and externalcustomers while using multiple software applications for research anddocumentation.Prioritizes workload and manages multiple time sensitive issues atonce.Assumes ownership the moment an order is pulled from our opportunity funnel. Verify the Sales order agreement for accuracy and Follow up with the customer. Call backs included.Responsible for providing advanced technical support service to ourinternal and external customers by promptly processing service orders

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications