Stephanie Hanko Email & Phone Number

Phoenix, Arizona Area

Broad influence over all CSG’s practices and business approaches: Forged and maintained excellent client relationships and satisfaction across all levels, from small tailored projects to complex $200 million business and IT projectsSuccessfully launched and managed implementations of new accounts and projects Led development and implementation of CSG’s enterprise project management methodology and quality strategy across all program and functional areas.Designed and led… Show more Broad influence over all CSG’s practices and business approaches: Forged and maintained excellent client relationships and satisfaction across all levels, from small tailored projects to complex $200 million business and IT projectsSuccessfully launched and managed implementations of new accounts and projects Led development and implementation of CSG’s enterprise project management methodology and quality strategy across all program and functional areas.Designed and led strategic approaches to multiple successful business proposals, winning key business.Matured and assured adoption of service approaches used by CSG project teams to assure high client service satisfaction Principal, November 2011 - April 2016Senior Practice Advisor, Project Manager, and Subject Matter Expert. Advanced and promoted CSG’s Project Management, IV&V, and QA methodology. Successfully delivered on project objectives. Senior Consultant, June 2010 - November 2011Project Manager and Subject Matter Expert. Show less

Managed $140 million behavioral health management contract implementation and oversaw business and technology implementation plans and communication; drove internal assessment and short and long-term planning of technology infrastructure goals; collaborated with board of directors and Chief Executive Officer to determine corporate strategy, short and long-term business development goals, and partnership opportunities; identified and interfaced with potential customers, determining business… Show more Managed $140 million behavioral health management contract implementation and oversaw business and technology implementation plans and communication; drove internal assessment and short and long-term planning of technology infrastructure goals; collaborated with board of directors and Chief Executive Officer to determine corporate strategy, short and long-term business development goals, and partnership opportunities; identified and interfaced with potential customers, determining business needs and essential services. Show less

Established initiatives and funding to improve individuals’ health care and assure ROI through collaborations with healthcare and behavioral health providers, physician and hospital groups, state departments, universities, and stakeholders, including: disease management program for individuals with chronic conditions with estimated cost avoidance at $104 million annually; inpatient quality management and utilization review program, saving Illinois an estimated $36 million annually while… Show more Established initiatives and funding to improve individuals’ health care and assure ROI through collaborations with healthcare and behavioral health providers, physician and hospital groups, state departments, universities, and stakeholders, including: disease management program for individuals with chronic conditions with estimated cost avoidance at $104 million annually; inpatient quality management and utilization review program, saving Illinois an estimated $36 million annually while improving care; children’s mental health crisis response program, improving behavioral health outcomes and saving an estimated $19 million annually. Show less

Springfield, Il

Matured the federally funded mental health services program for the state child welfare system; established program standards and assured compliance; increased program federal funds matching by an estimated $75 million annually through billing system expansion and modifications; determined federal privacy regulation (HIPAA) legal and policy implications and assured implementation compliance

Springfield, Il

Facilitated staff and activities to generate, process, and monitor state child welfare contracts.

Ma, Psychology

Bachelor Of Science (B.S.), Psychology And Anthropology