Stephanie Hannah

Stephanie Hannah Email and Phone Number

Travel Director | On-site Event Manager @ BCD Meetings & Events
South Lake Tahoe, CA, US
Stephanie Hannah's Location
South Lake Tahoe, California, United States, United States
Stephanie Hannah's Contact Details
About Stephanie Hannah

💠 I have a passion for selling and working with clients. 𝘼𝙧𝙚𝙖𝙨 𝙤𝙛 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚🔸 Leadership and Coaching – I believe in helping my team achieve individual goals and team objectives. Mentoring others comes naturally, and I am adept at creating new hire training materials for various positions. I have a track record of building strong teams/departments from the ground up. I create a culture that I encourage teamwork, engaging with customers to provide best in class services, and working together to achieve common goals.🔸 Process Improvement and Business Acumen – Working my way up in organizations to leadership positions affords me a holistic approach to business process improvements. I enact changes that work across cross-functional teams. High-quality customer/guest services and experience is at the forefront of my decision making. 🔸 Sales Management – I excel in gathering and reviewing data to identify gaps in service. Once I find the gap, I work with team members to create a solution to fill the need. I have successfully developed, launched, and managed sales and marketing campaigns that deliver ROI. Whether that’s revenue, productivity, client experience, or employee engagement. I like to use numbers to start conversations, course correct, and show progress/growth.𝐂𝐚𝐫𝐞𝐞𝐫 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬• Consistently trusted with establishing and executing sales and marketing strategies for group and leisure sales, wholesale contracting and sales/marketing promotions for 3 to 4-Diamond properties.• 2019 Q2 #2 salesperson within management company. Booked $585,000 in group, leisure and sales transient business in 2019. Booked $338,756 in group sales for 2020 Q1. • Drove sales team to exceed Beach Retreat & Lodge at Tahoe’s 2018 group room and banquet revenue goals by $137,000 (sold $637,000) – spearheaded property transient sales segments, association, tour & travel, government, SMERF and corporate sales.• Successfully redeployed the sales team at Beach Retreat & Lodge at Tahoe and implemented sales and marketing strategies which increased gross group room revenue by 8%, occupancy by 2%, ADR by $9, and banquet revenues by 30% YOY 2017/2018.• Built profitable wedding and event business from the ground up; co-owner for six years gaining invaluable “big picture” insight into the hospitality industry as a whole.Please connect with me 🤝on LinkedIn to see how we can collaborate.

Stephanie Hannah's Current Company Details
BCD Meetings & Events

Bcd Meetings & Events

View
Travel Director | On-site Event Manager
South Lake Tahoe, CA, US
Employees:
85
Stephanie Hannah Work Experience Details
  • Bcd Meetings & Events
    Travel Director | On-Site Event Manager
    Bcd Meetings & Events
    South Lake Tahoe, Ca, Us
  • Edgewood Tahoe Resort
    Sr. Wedding & Event Manager
    Edgewood Tahoe Resort Jun 2023 - Present
  • Edgewood Tahoe Resort
    Conference Services Manager
    Edgewood Tahoe Resort Oct 2022 - Jun 2023
    Lake Tahoe, Nv
  • Morningstar Senior Living
    Director Of Sales, Business Development
    Morningstar Senior Living Mar 2021 - Oct 2022
    Sparks, Nevada, United States
  • Hotel Becket Lake Tahoe, Trademark Collection By Wyndham
    Director Of Sales & Marketing
    Hotel Becket Lake Tahoe, Trademark Collection By Wyndham Feb 2019 - Jul 2020
    South Lake Tahoe, California
    Responsible for all aspects of group SMERF, Tour & Travel, business transient sales. Responsible for wholesale, tour operator and OTA contracting. Group and transient sales promotions, social media, and e-mail marketing. Developed client target lists and action plan for account solicitation and pipeline. Pursued new accounts on a weekly basis, and conducted onsite and online presentations to prospective clients. Ensured annual sales and marketing budgets were adhered to and aligned with sales results. Developed yearly sales and marketing plan with monthly analysis and modified accordingly. Conducted weekly analysis of rate management. Maintained accurate client records through CRM system. Maintained good customer relations by ensuring quality of service. Actively participated in problem solving with General Manager and all departments as related to the sales function of the hotel. Resolved customer complaints when needed. Attended local and area meetings, chamber networking events, and tradeshows to maintain and build new client relationships. Planned on-site monthly activities for hotel guests. Prepared monthly sales reports.
  • Beach Retreat & Lodge At Tahoe
    Director Of Sales/Catering/Banquets
    Beach Retreat & Lodge At Tahoe Jun 2016 - Feb 2019
    South Lake Tahoe, California, United States
    Handled all Leisure sales, wholesale/OTA contracting and promotions, Pacific North West, South East and Northern CA group association, corporate and SMERF sales. Established annual budget, sales & marketing plan, sales strategies to increase sales and catering revenues and profit. Conducted weekly analysis of rate management. Oversaw group sales marketing and digital marketing. Spearheaded operational logistics of group and catering sales team, conference services, group reservations and banquets. Performance management: onboarded, trained, and motivated team through group training and one-on-one mentorship. Actively participated in problem solving with General Manager and C-level executives. Resolved customer complaints when needed. Attended local and area meetings, chamber networking events, and tradeshows to maintain and build new client relationships. Prepared weekly and monthly sales reports. Quarterly and yearly presentations to C-level, stakeholders.
  • Beach Retreat & Lodge At Tahoe
    Group Sales Manager
    Beach Retreat & Lodge At Tahoe Oct 2015 - May 2016
    South Lake Tahoe, California, United States
    Handled corporate and SMERF group sales in assigned territories. Prepared weekly and monthly sales reports.
  • Felicia Events
    Event Planner
    Felicia Events Jan 2007 - Oct 2015
    Independent contractor. Sales of wedding, social and non-profit group fundraisers and events. Responsible for the planning and coordination details of events, negotiate and secure event and group room space, coordinate and monitor event timelines and ensure deadlines are met, calculate budgets and ensure that they are adhered to, visit venues to layout event seating and decor, recommend and secure event vendors, train and educate staff assistants on proper event procedures as well as Food and Beverage service requirements, ensure that the day of event meets clients expectations. For non-profit clients initiate and coordinate efforts to publicize event and assist in securing event sponsors through cold calling, flyers and social media.
  • Robert Huckaby Attorney At Law
    Legal Assistant
    Robert Huckaby Attorney At Law Feb 2009 - Jul 2015
    South Lake Tahoe, California, United States
    Firm specialized in civil matters – trusts/wills, probate, real estate contracts, bankruptcies, accounting, tax filings, and IRS audits. Managed day to day operations and handled all administrative functions for attorney. Handled e-mail and calendar management. Assisted with accounting and bookkeeping services and handled all billing and collections. Drafted documents, filed documents with the court and filed case documents in an organized manner for easy access. Researched relevant case law and prepared documents and case arguments for attorney use in court.
  • J. Hannah Weddings & Events
    Owner
    J. Hannah Weddings & Events 2003 - Dec 2010
    South Lake Tahoe, Ca
    Co-founder and operator of an event and meeting planning business. Responsible for business start up, sales/marketing and advertising. Event planning and coordination of event details from concept to execution for wedding, social and non-profit client events. Established successful partnerships with event vendors, lodging properties, local resturants and transporation companies.
  • The Ridge Resorts/Resorts West
    Sales And Catering Manager, Promoted To Director Of Sales & Marketing
    The Ridge Resorts/Resorts West 1997 - 2003
    Lake Tahoe, Nv
    Responsible for overseeing sales, budget and operational logistics of the Group Sales, Marketing and Catering departments at a 4-Diamond Resort. Supervised, trained and motivated sales and group reservation staff. Interviewed, hired and trained department staff as well as banquet staff. Developed and planned sales strategies to increase sales and catering revenues to meet and exceed budget goals. Responsible for sales of wholesale, Tour & Travel, corporate and wedding/catering group business through the use of flyers, cold calling and direct sales efforts. Created property and amenity room packages - ski, golf, water activities. Created sales and catering menus and wedding packages. Created and designed sales and marketing materials – brochures, flyers, sales and catering packets, guest room books and other collateral. Media planning, buying and promotions. Conducted tours of the property and banquet facilities, entertained qualified potential clients in accordance with company policies and procedures. Attended and represented property at a variety of Tradeshows, Travel Symposiums and social networking groups.
  • Caesars Tahoe
    Sales Secretary, Promoted To Leisure Sales Coordinator
    Caesars Tahoe 1994 - 1996
    Lake Tahoe, Nv
    Secretarial support for the Director of Sales, Sales Managers and Convention Sales Manager in every aspect of sales and meeting coordination. Composed and distributed sales contracts, BEO’s, routine letters, memorandums in a timely manner. Generated all reports for the Sales Department including group forecasting and market segment analysis. Responsible for wholesale tour operator sales and maintenance, Tour & Travel sales of groups of 50 or less. Networked with wholesale partners using familiarization trips to establish client loyalty. Attended and represented hotel at a variety of Tradeshows and Travel Symposiums.
  • Horizon Casino Resort
    Casino Host/Marketing Coordinator
    Horizon Casino Resort 1992 - 1994
    Lake Tahoe, Nv

Stephanie Hannah Skills

Leadership Customer Experience Powerpoint Social Media Accounting Online Marketing Weddings Sales Meeting Planning Event Planning Food And Beverage Business Development Communication Negotiation Excel Digital Marketing Special Events Customer Relationship Management Fundraising Strategic Planning Lake Sales Management San Direct Sales Nonprofit Organizations Microsoft Office Microsoft Word Budgeting Sales And Marketing Microsoft Excel Parties Hospitality Marketing Cross Functional Team Leadership Event Management Social Networking Customer Loyalty Training Customer Service Social Media Marketing Email Marketing Conferences Management Teamwork Analytical Skills Public Relations Marketing Communications Corporate Events Project Management Marketing Strategy Word Wedding Planning Event Marketing Hospitality Industry

Stephanie Hannah Education Details

Frequently Asked Questions about Stephanie Hannah

What company does Stephanie Hannah work for?

Stephanie Hannah works for Bcd Meetings & Events

What is Stephanie Hannah's role at the current company?

Stephanie Hannah's current role is Travel Director | On-site Event Manager.

What is Stephanie Hannah's email address?

Stephanie Hannah's email address is sh****@****ing.com

What is Stephanie Hannah's direct phone number?

Stephanie Hannah's direct phone number is +153041*****

What schools did Stephanie Hannah attend?

Stephanie Hannah attended San Diego State University-California State University, Napa Valley College.

What are some of Stephanie Hannah's interests?

Stephanie Hannah has interest in Animal Welfare, Children, Environment.

What skills is Stephanie Hannah known for?

Stephanie Hannah has skills like Leadership, Customer Experience, Powerpoint, Social Media, Accounting, Online Marketing, Weddings, Sales, Meeting Planning, Event Planning, Food And Beverage, Business Development.

Who are Stephanie Hannah's colleagues?

Stephanie Hannah's colleagues are Lucas Allen, Jason Heapy, Stephanie Waters, Pamela Litka, Sheldon Blackwood, Laurie Desantiago, Abbey Shannon.

Not the Stephanie Hannah you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.