Stephanie Harrell Email & Phone Number

Provide support to Executive, Chief Digital Officer, as well multiple Managers across five departments. Functions include daily administrative needs as they arise, payroll administration, facilities/ maintenance/ vendor and other building oversight management, coordination of meeting/ training spaces and set up, accounts payable coordination of invoices/ expenses and payments, supply and stock management, among other tasks necessary to support the Management team and their staff.

Integral part of team developing, designing, and coordinating a quality learning experience for entry, mid, and executive level leadership across the enterprise. Manage logistics of Leadership classes, from scheduling, material coordination and delivery, management of course related assessments and results, and overall class coordination and site readiness. Support development and design review for leadership course materials and programs, in addition to the planning and design of special leadership development events.

Rocky Mount, North Carolina Area

Performed enhanced due diligence functions through specialized and detailed review of various high risk scenarios. Provided extensive documentation in support of observations made during review, in accordance with regulation requirements, while monitoring against risk reduction parameters. Achieved exemplary level of risk reduction standards through high attention to detail, observation accuracy, and ability to capture the review in a comprehensive synopsis.

Executive level administration experience supporting multiple lines of business, with facilitating regional needs, budget reporting, planning and monitoring activities, and support in overall team communications. Provided support as integral team member at any capacity required to enable the success of Branch Managers, Business and Corporate Bankers, supporting their efforts to effectively provide best service to clients. Actively responded on behalf of Regional and Executive Leadership in support of daily operations. Produced and analyzed various reporting including sales, expenses, and special tasks; provided result driven summaries and observations along with improvement opportunities identified. Managed executive level budgets and expenses within set parameters. Coordinated community requests in regards to local needs, including escalated client concerns, and general media contact.

Designed and developed company-wide articles published via intranet, providing new product introductions and roll out plans, driving process changes, all in support of line of business. Critical part of three member team responsible for collaborating with subject matter experts in development of communication needs. Created communication plans, coordinated and managed timelines, prioritized topics, wrote content, and developed related materials. Upheld high standard of ensuring accuracy, ease in understanding and usage, as well as prompt delivery and overall support of employees and leadership throughout the organization.

Various roles provided support and services through call center customer care, project lead and coordination, and leadership and support of call center team.