Stephanie Hazel

Stephanie Hazel Email and Phone Number

Proud member of the Guardian family. @ Guardian Life
new york, new york, united states
Stephanie Hazel's Location
Nazareth, Pennsylvania, United States, United States
Stephanie Hazel's Contact Details

Stephanie Hazel work email

Stephanie Hazel personal email

n/a
About Stephanie Hazel

Experienced Customer Service Representative with a demonstrated history of working in the consumer services industry. Skilled in Negotiation, Receptionist Duties, Business Planning, Customer Service, Logistics and Data Entry. As well as (not limited to) detail oriented, compassionate, proactive, personable, multi-tasker, team player & ect.

Stephanie Hazel's Current Company Details
Guardian Life

Guardian Life

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Proud member of the Guardian family.
new york, new york, united states
Website:
guardianlife.com
Employees:
6785
Stephanie Hazel Work Experience Details
  • Guardian Life
    Customer Service Representative
    Guardian Life Jul 2023 - Present
    Bethlehem, Pennsylvania, United States
  • Western Express
    Truck Cleanout/Tire Specialist
    Western Express May 2023 - Jul 2023
    Bethlehem, Pennsylvania, United States
    Clean out trucks that were no longer in use & prepare them for a new hire.Manage our tire team & submit their work orders as well as maintain tire inventory.
  • Delli Santi Bulk Transportation And Trucking Llc
    Administrative Assistant
    Delli Santi Bulk Transportation And Trucking Llc Aug 2020 - Mar 2023
    Northampton, Pennsylvania, United States
    • Apply customer payments into QuickBooks that correspond with unpaid invoices & adjust or resolve any discrepancies.• Maintain a neat & organized filing system to provide seamless workflow as well as easy access to information for all.• Assist General Manager with any & all task to optimize productivity during the day.• Process shop invoices & work orders in our FleetTrax system to maintain inventory accuracy.• Assist Dispatcher in contacting customers for daily orders.
  • Phillips Pet Food & Supplies
    Customer Service Representative
    Phillips Pet Food & Supplies Jan 2019 - Jul 2020
    Easton, Pa
    Handle customer accounts by manually keying orders using 6 digit item #'s or UPC's. Anywhere from 1-100+ line items. Confirm promotional deals/orders. Work closely with multiple transportation & warehouse team members to get products out to our customers in a timely manner.Troubleshoot website issues as well as returns & credits requested by the customers.
  • Dent Design Hardware
    Administrative Assistant
    Dent Design Hardware Aug 2018 - Jan 2019
    Bethlehem, Pennsylvania
    • Attend to incoming emails containing product questions, purchase orders, invoices, & bills • Answer any incoming calls • Using Quickbooks generate sales orders & invoice said sales orders.• Handle shipping to customers via: UPS, USPS, FEDEX, Central Transport, YRC, & ect. • Order office supplies • Part assembly
  • Essroc Italcementi Group
    Customer Service Representative
    Essroc Italcementi Group May 2016 - Jun 2018
    Nazareth, Pa
    ·Coordinate and maintain product order delivery of shipments with approved freight carriers through Essroc's distribution network to ensure maximum accuracy, cost effectiveness, and efficiency of product deliveries.·Proficient in S.A.P.·Handle incoming ·Communicate directly with customers, truck drivers, sales, & plant personnel.·Receive & process all customer orders & requests in a timely and efficient manner.·Work in a fast pace environment during busy season, with accuracy.
  • Lehigh Hanson
    Customer Service Representative
    Lehigh Hanson May 2016 - Jun 2018
    • Coordinate and maintain product inventory through Lehigh's distribution network. • Collect and process customer orders via phone and email as well coordinating delivery date & times with carriers based on availability and cost-effective freight.• Proficient in S.A.P. & CDM • Handle high call volumes, with back to back calls, in a professional and timely manner. • Communicate directly with upper management, customers, trucking dispatchers, sales, & plant personnel.• Work in a fast pace environment, during busy season, with accuracy.• Apply multi-tasking and prioritization skills.• Remain organized and up to date on polices and procedures.
  • Days Hotel
    Front Desk Manager/Sales Manager
    Days Hotel Jul 2014 - Feb 2016
    3400 Airport Rd, Allentown, Pa 18109
    -Provide high quality customer service from reservations through check-out, anticipating guest needs and satisfying guest complaints expeditiously.-Remain calm, kind, and friendly under stressful, high pressure periods; initiate calming procedures to de-escalate problem situations; answer high volume, multi-line telephone system, redirecting calls as necessary.-Maintain accurate guest files; post deposits, payments, and charges to guest accounts; collect debts owed to the hotel; balance daily cash receipts as well as cashier’s bank.-Facilitate communication between departments, integrating informational flow to promote guest satisfaction. Sales Manager-Plan and coordinate banquets, meetings, and functions from booking and deposit collection, through staffing, overseeing event set-up and execution, obtaining final payment, and following up to extract client feedback.-Liaison with Food and Beverage Manager, Housekeeping Staff, and Hotel Management to satisfy guest needs, taking all steps necessary to insure the smooth operation of a full-service hotel and banquet facility.
  • Eps Financial
    Customer Service Representative
    Eps Financial Jan 2011 - Jul 2014
    Easton, Pa
    ·Provide services during tax filing season to EPS Financial, answering telephone calls from clients, reviewing statements, explaining terms and conditions as well as how to utilize prepaid cards from IRS tax returns.·Liaison between taxpayers and the IRS to provide financial options, while maintaining a high level of confidentiality to protect clients.
  • Ike'S Shell
    Service Station Clerk
    Ike'S Shell Aug 2013 - Mar 2014
    1310 Center St, Bethlehem, Pa 18018
    -Maintaining cleanliness in snack shop.-Give directions to those who were lost.-Manage customer accounts.-Maintain a safe fill station, be sure customers where being safe while pumping gas.

Stephanie Hazel Skills

Customer Satisfaction Call Centers Microsoft Outlook Customer Service Sap Negotiation Team Management Data Entry Receptionist Duties Strategic Planning Business Development Business Planning Powerpoint

Stephanie Hazel Education Details

  • Northampton Community College
    Northampton Community College
    Automobile/Automotive Mechanics Technology/Technician

Frequently Asked Questions about Stephanie Hazel

What company does Stephanie Hazel work for?

Stephanie Hazel works for Guardian Life

What is Stephanie Hazel's role at the current company?

Stephanie Hazel's current role is Proud member of the Guardian family..

What is Stephanie Hazel's email address?

Stephanie Hazel's email address is s.****@****oup.com

What schools did Stephanie Hazel attend?

Stephanie Hazel attended Northampton Community College.

What skills is Stephanie Hazel known for?

Stephanie Hazel has skills like Customer Satisfaction, Call Centers, Microsoft Outlook, Customer Service, Sap, Negotiation, Team Management, Data Entry, Receptionist Duties, Strategic Planning, Business Development, Business Planning.

Who are Stephanie Hazel's colleagues?

Stephanie Hazel's colleagues are Luz Alvarado, Katie Laplante, Skylar Rollins, John Leder, Ricp, Abhilasha D, Jessica Lang, Linda Emch.

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