Associate Director Of Program Operations
Boston, Massachusetts, United States
Planned and executed trainings across four core programs, including managing registration process, external vendor relationships, travel and venue logistics, external and internal communication, and cross-functional team collaboration. Seamlessly coordinated multiple competing priorities serving four core programs and six senior directors through tracking project plans and strategic goals and managing email response to participants, training recordings, and material creation and sharing. Assessed program outcomes by analyzing weekly and annual training survey data to improve operations and expand program offerings.