Stephanie Hiatt

Stephanie Hiatt Email and Phone Number

Conference Experience Manager @ Industrious
San Francisco, CA
Stephanie Hiatt's Location
San Francisco, California, United States, United States
Stephanie Hiatt's Contact Details
About Stephanie Hiatt

A driven sales professional always looking for new ways to grow both personally and professionally.

Stephanie Hiatt's Current Company Details
Industrious

Industrious

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Conference Experience Manager
San Francisco, CA
Employees:
998
Stephanie Hiatt Work Experience Details
  • Industrious
    Conference Experience Manager
    Industrious
    San Francisco, Ca
  • The Line & Saguaro Hotels
    Senior Sales Manager
    The Line & Saguaro Hotels Mar 2023 - Present
  • The Meritage Resort And Spa, Napa
    National Sales Manager
    The Meritage Resort And Spa, Napa Mar 2022 - Mar 2023
    Napa, Ca, Us
  • Taps Restaurant And Bar
    Operations Manager
    Taps Restaurant And Bar Aug 2020 - Mar 2022
  • Viceroy Hotel Group
    Area Sales Manager
    Viceroy Hotel Group Jun 2017 - Aug 2020
    West Hollywood, California, Us
    Focused primarily on growing the technology/software/gaming segment in a very competitive San Francisco market, by building strong relationships and focusing on the uniqueness of our properties.
  • Hotel Shattuck Plaza
    Corporate Sales Manager
    Hotel Shattuck Plaza Aug 2016 - Jun 2017
    Berkeley, Ca, Us
    Responsible for all Business Travel, Corporate Group, and Entertainment. Come and experience Berkeley!
  • Sir Francis Drake, A Kimpton Hotel
    Sales Manager
    Sir Francis Drake, A Kimpton Hotel Oct 2013 - Aug 2016
    My primary role is to increase revenue from the West Coast mid-market (21-50 rooms on peak ) with vertical markets of financial firms, technology companies, pharmaceuticals, and health care/medical. I utilize all resources including HIS Reports, the GRC from past bookings, business journals, and referrals. Developing and maintaining strong relationships which ultimately bring morerevenue to the hotel. One local client I took over was booking under $100K per year with the hotel and is currently booking over $350K per year. Continuously prospecting through calls and emails and following up on proposals sent. Negotiating and executing contracts. I attend company wide sales weeks as well as outside sales calls to local clients. I have contributed over $2.5 million inrooms revenue to the hotel.
  • Four Points By Sheraton San Rafael
    Director Of Catering
    Four Points By Sheraton San Rafael Jun 2013 - Oct 2013
    My role encompasses all catering aspects of the corporate and social events in a 235 room hotel with 7,000 square feet of meeting space. From prospecting to maintaining my relationships with existing clients, I am responsible for closing, contracting, and creating detailed banquet event orders. This also includes detailing every event booked by the Sales Team: learning theclient’s needs, up-selling the client to increase revenue for the Food & Beverage budget, creating banquet event orders, and being on-site for the execution. To ensure my events are successful, I have built strong relationships with the banquet team, Executive Chef and Food & Beverage Manager. I have led the Food & Beverage department in creating menus that are tailoredto our client’s needs and price points. My prospecting, outside sales calls, site tour and industry event goals are met each week. I was recognized by Rim Hospitality for increasing room rental revenue year over year by 23%. I have increased the food and beverage catering revenues by 18% since joining the team. As the Director of Catering, my role has expanded to developing the 2014 Catering Budget as well as the schedule for the banquet team.
  • Four Points By Sheraton San Rafael
    Catering Sales Manager
    Four Points By Sheraton San Rafael Feb 2012 - Jun 2013
    My role encompasses all catering aspects of the corporate and social events in a 235 room hotel with 7,000 square feet of meeting space. From prospecting to maintaining my relationships with existing clients, I am responsible for closing, contracting, and creating detailed banquet event orders. This also includes detailing every event booked by the Sales Team: learning theclient’s needs, up-selling the client to increase revenue for the Food & Beverage budget, creating banquet event orders, and being on-site for the execution. To ensure my events are successful, I have built strong relationships with the banquet team, Executive Chef and Food & Beverage Manager. I have led the Food & Beverage department in creating menus that are tailoredto our client’s needs and price points. My prospecting, outside sales calls, site tour and industry event goals are met each week. I was recognized by Rim Hospitality for increasing room rental revenue year over year by 23%. I have increased the food and beverage catering revenues by 18% since joining the team. As the Director of Catering, my role has expanded to developing the 2014 Catering Budget as well as the schedule for the banquet team.
  • Coaches Training Institute
    Logistics & Event Coordinator
    Coaches Training Institute Aug 2008 - Jan 2012
    After six months as the lead customer service representative, at this school for life coaching and leadership training, I was promoted to Logistics Administrator where I've negotiated approximately 200 contracts per year, resulting in a savings of approximately 30%. I optimized our course shipping and printing processes - by planning ahead and not requiring exorbitant overnight shipping fees, and overseeing competitive bidding with print vendors, among others savvy tasks - to save the company over 50% in associated costs. And with the operations team I also played a key role the launch of our new e-manual: bringing the majority of our course materials online to meet the Marin County Certified Green Business standards. I routinely collaborate with our 2 person marketing team and an outside marketing vendor to ensure the quality of all marketing collateral, and am the primary lead working hand-in-hand with HelmsBriscoe - our event planning consultants - to create, review, and select RFPs for our courses. Once booked, I handle the logistics - shipping, and hotel reservations for course leaders - for 7 courses a week, on average. Additional tasks include office management, staff training, purchasing and occasional accounting support
  • Coaches Training Institute
    Customer Service Representative
    Coaches Training Institute Feb 2008 - Aug 2008
  • Incentives West
    Regional Sales Manager
    Incentives West Sep 2007 - Feb 2008
    Represented six suppliers as a Regional Sales Manager in the advertising specialty/promotional products industry: including technology, apparel and health and beauty lines among others. My duties include securing appointments and meeting one on one with distributors while knowing information for thousands of different products to match them to customers needs. Additionally, I assisted with the production of several trade shows in the Bay Area, Southern California, Seattle and Las Vegas.
  • Lt'S Incorporated
    Account Executive
    Lt'S Incorporated Jun 2002 - Aug 2007
    Worked in the embroidery shop at this locally owned screen printing, embroidery and promotional products store with 20 employees and nearly $1 million in annual sales. Over 5 years I moved up through every department of the business, to the role of Account Executive - including purchasing and billing - while almost doubling pay rate. Learned and utilized ESP, ESP Online, Microsoft Office and other computer skills. Major clients included: L.L. Bean, Allagash Brewing Company, Lifelight of Maine, Hood Dairy, Resort Sports Network and numerous athletic associations and clubs.

Stephanie Hiatt Skills

Event Management Event Planning Leadership Training Marketing Sales Management Customer Service Catering Coaching Sales Management Team Building Negotiation Social Networking Trade Shows Hospitality Sales Operations Conference Services Project Planning Market Research Purchasing

Stephanie Hiatt Education Details

  • University Of Maine
    University Of Maine
    Mass Communications
  • University Of Maine
    University Of Maine
    Journalism And Mass Communications; Advertising

Frequently Asked Questions about Stephanie Hiatt

What company does Stephanie Hiatt work for?

Stephanie Hiatt works for Industrious

What is Stephanie Hiatt's role at the current company?

Stephanie Hiatt's current role is Conference Experience Manager.

What is Stephanie Hiatt's email address?

Stephanie Hiatt's email address is st****@****oup.com

What schools did Stephanie Hiatt attend?

Stephanie Hiatt attended University Of Maine, University Of Maine.

What skills is Stephanie Hiatt known for?

Stephanie Hiatt has skills like Event Management, Event Planning, Leadership, Training, Marketing, Sales, Management, Customer Service, Catering, Coaching, Sales Management, Team Building.

Who are Stephanie Hiatt's colleagues?

Stephanie Hiatt's colleagues are Joey Pham, John Ferry, Nicholas Murithi, Pallavi Verma, Kendra Bernard, Sadhana Karade, Caroline G..

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