AeroLeads people directory · profile

Stephanie Hody Email & Phone Number

MARKET PLACE MANAGER ( RETAIL and CUSTOMER SERVICE ) at Ladbrokes
Location: Greater Oxford Area, United Kingdom 6 work roles 3 schools
LinkedIn matched
✓ Verified August 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Ladbrokes
Role
MARKET PLACE MANAGER ( RETAIL and CUSTOMER SERVICE )
Location
Greater Oxford Area, United Kingdom
Company size
4771 employees

Who is Stephanie Hody? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Stephanie Hody is listed as MARKET PLACE MANAGER ( RETAIL and CUSTOMER SERVICE ) at Ladbrokes, a with 4771 employees, based in Greater Oxford Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Stephanie Hody.

Stephanie Hody previously worked as MARKET PLACE MANAGER ( RETAIL & CUSTOMER SERVICE ) at Ladbrokes and DEPUTY MANAGER at Ladbrokes. Stephanie Hody holds Degree, International Commerce from Marie-Curie Business School, Tarbes, France.

Company email context

Email format at Ladbrokes

This section adds company-level context without repeating Stephanie Hody's masked contact details.

Ladbrokes

Review company-level records connected to Stephanie Hody before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Stephanie Hody

A hands-on and recognised ‘Top-Talent’ Customer Service / Area Manager, with a successful track record in high volume commercial B2C and retail sectors. Commercially aware with a deep understanding of how service directly impacts profitability. Respected as a natural inspirational leader who manages, motivates, trains and develops high performing teams of customer service and sales professionals. Key Attributes: Passionate about high quality customer service and delivering under highly challenging circumstances | Commercially astute | Ability to take responsibility | Quick thinking & Decision making | Customer centric | Enthusiastic | Confident | Leading by example | Inspiring ways to gain the best results from people and teams Achievements: Identified nationally, to run 2 of 3 New Concepts stores, based on customer service and sales performance | Built high performing customer service and sales teams that achieve/exceeded targets year-on-year | Consistently placed with the “Top Performer Regional Class Tables” | Selected for the top-talent fast-track management programme for leading UK wide retailer | Personally achieved/exceeded all customer service and sales targets year on year | Won the “top seller” award for opening the most amount of Online Customer Accounts

Current workplace

Stephanie Hody's current company

Company context helps verify the profile and gives searchers a useful next step.

Ladbrokes
Ladbrokes
MARKET PLACE MANAGER ( RETAIL and CUSTOMER SERVICE )
Oxford, GB
Website
ladbrokescoral.com
Employees
4771
AeroLeads page
Company profile
View company profile Email format
6 roles

Stephanie Hody work experience

A career timeline built from the work history available for this profile.

Market Place Manager ( Retail And Customer Service )

Ladbrokes

Oxford, Gb

Market Place Manager ( Retail & Customer Service )

Current
Ladbrokes

Oxford, United Kingdom

Reporting to the Regional Manager, responsible for : Overseeing 5 x retail outlets incl. implementing all business strategies and action plans to achieve KPIs Managing a team of 20 customer service, sales staff and managers Training and developing staff to ensure the consistent delivery of exceptional customer service/sales P&L ownership incl. cost control, managing budgets and cash handling Sales and product training to ensure teams understand and promote both in shop and online products Mentoring staff of all levels to deliver confident conversations with customers Key point of contact for resolving escalated complaints and issues Roaming manager incl. hands-on sales and customer service support, depending on store need/staff rotas Health & Safety management incl. self-exclusion, security procedures, Think 21 policy and cost control Retail appearance incl. presentation and visual merchandising Staffing and rota management incl. recruitment and selection Human resources management incl. performance management, disciplinaries, grievances, etc Driving company procedures and policies to ensure staff adhere to them Retail and office management incl. stock take, deliveries, product ordering and IT/office supplies Achievements : Selected to run 2 of the first 3 " New Concept Shops ", based on past service and sales performances ; Provided ad-hoc regional management support to 19 shops; Won the "Top Seller Award " for opening the most Online Customer Accounts; Increased staff attendance and conduct across all shops; Hit all service and sales KPIs; Consistently placed the area cluster in the "Top Regional Class Tables" ; Lead operations that exceeded customer expectations ; Recognized for "building teams with positive cultures that exceeded performance targets" ; Identified and recruited new top talent; Mentored top-talent through promotions ; Helped shift the business from over the counter to online

Jan 2014 - Present

Deputy Manager

Ladbrokes

Oxford, United Kingdom

Jan 2008 - Jan 2014

Trainee Manager Programme

Ladbrokes

Oxford, United Kingdom

Feb 2005 - Jan 2008

Customer Service Advisor

British Home Stores

Oxford, United Kingdom

Apr 2004 - Sep 2005

French Speaking Customer Service Executive

Orange

Carmaux

Oct 2002 - Oct 2003
Team & coworkers

Colleagues at Ladbrokes

Other employees you can reach at ladbrokescoral.com. View company contacts for 4771 employees →

RG Roseanne Gardner Roseanne Gardner Colleague at LadbrokesGreat Harrowden, England, United Kingdom View → LC Laura Curry Laura Curry Colleague at LadbrokesIreland View → KW Kleshai Williams Kleshai Williams Colleague at LadbrokesLondon, England, United Kingdom View → AF Aaron Farmer Aaron Farmer Colleague at LadbrokesLondon, England, United Kingdom View → SK Srinivas Kumar Srinivas Kumar Colleague at LadbrokesGreater London, England, United Kingdom View → MV Mick Vinter Mick Vinter Colleague at LadbrokesEastbourne, England, United Kingdom View → SH Serena Hinds Serena Hinds Colleague at LadbrokesSheffield, England, United Kingdom View → BE Benice Ellis Benice Ellis Colleague at LadbrokesFrodsham, England, United Kingdom View → CR Craig Rose Craig Rose Colleague at LadbrokesGreater Cambridge Area, United Kingdom View → JK Jan Kunicki Jan Kunicki Colleague at LadbrokesLondon Area, United Kingdom View →
3 education records

Stephanie Hody education

Degree, International Commerce

Marie-Curie Business School, Tarbes, France

Gcse, Incl. French, Maths, History Ang Geography

College Saint Honore De Balzac, Albi, France
FAQ

Frequently asked questions about Stephanie Hody

Quick answers generated from the profile data available on this page.

What company does Stephanie Hody work for?

Stephanie Hody works for Ladbrokes.

What is Stephanie Hody's role at Ladbrokes?

Stephanie Hody is listed as MARKET PLACE MANAGER ( RETAIL and CUSTOMER SERVICE ) at Ladbrokes.

Where is Stephanie Hody based?

Stephanie Hody is based in Greater Oxford Area, United Kingdom while working with Ladbrokes.

What companies has Stephanie Hody worked for?

Stephanie Hody has worked for Ladbrokes, British Home Stores, and Orange.

Who are Stephanie Hody's colleagues at Ladbrokes?

Stephanie Hody's colleagues at Ladbrokes include Roseanne Gardner, Laura Curry, Kleshai Williams, Aaron Farmer, and Srinivas Kumar.

How can I contact Stephanie Hody?

You can use AeroLeads to view verified contact signals for Stephanie Hody at Ladbrokes, including work email, phone, and LinkedIn data when available.

What schools did Stephanie Hody attend?

Stephanie Hody holds Degree, International Commerce from Marie-Curie Business School, Tarbes, France.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Stephanie Hody you were looking for.

View similar profiles