Stephanie Hoffmann Email & Phone Number

Canada

* Advise customers in person and over the phone on our parts and accessories* Place orders and follow up with customers* Offer expertise and knowledge on replacement parts and accessories* Create strong and lasting relationships with our customers* Provide excellent after-sales service

Brockville, Ontario, Canada

Ottawa, Ontario, Canada

Welcoming clients at counter, and providing information as requiredHandling of client calls for all issues relating to store operations and general inquiries.Making connections and being dedicated to the clientsPromoting Team Work within all departmentsOrder entry and order verification of sales billsBooking delivery appointments, investigating no stock issuesAdvising Customers of any no stock issuesHandling Customer issues professionallyBalancing of cash and daily depositsProcessing and verifying client applicationsCompleted other responsibilities as assigned (filing documents, making phone calls for private sales events etc.)

Brockville, On

Highly skilled in handling customers’ parts requirements in terms of both sales and servicesAbility to assist customers in selecting required parts and provide relevant adviceWell versed in pulling purchases from stock and ensuring the right part is being provided to the customerProficient in maintaining merchandising displaysAssist customers with selecting and identifying parts needed for a projectPull parts from the warehouse and order any parts not found in the supply roomCleaned and maintained worksite as instructedManaged delivery of tools and equipment to techniciansLifted parts and transported to customersManned the parts counterExcellent familiarity with automobile industryExceptional knowledge of auto parts and alternatives that may be used in place ofAbility to read, comprehend and carry out complex instructionsWell-honed customer service skillsGood physical dexterity

Brockville

Front Desk Agent

Grande Prairie, Alberta, Canada

Grande Prairie, Ab

Responsible for opening and closing our facilityDirected incoming calls using a multi-line telephone system and relayed messages.Assisted walk-in customers with sales, appointments, and resumes depending on their needs.Ensured that visitors were signed in and were given a proper orientation to the facility.Maintained general filing duties.Kept stock up to appropriate levels and ordered supplies as needed.Created purchase orders for payments to vendors.Ensured that shipping and receiving responsibilities were handled promptly and correctly.

Peace River, Ab

Provided excellent customer serviceStocked products and lifted cases up to 50lbs.Organized the store front and storage areasProvided information to customers on alcoholic products.Processed all sales and service.Followed all Provincial guidelinesAddressed customer inquiries and concerns promptly and professionallyOperated the Profitek POS as well as understood all credit and debit procedures

Peace River, Alberta, Canada

Cardinal, On

Opened and closed the facilityDirected phone traffic and relayed messages to the appropriate staffGreeted customers pleasantly and ensured that their needs were attended to promptlyReceived/routed/corresponded to incoming customers and business mail and contactsCreated sales reports, handled inventory, and arranged for schedulingAnswered guest concerns regarding services, hours, and appointmentsBooked appointmentsAce manifests