Stephanie Hunt Email and Phone Number

• Collaborate with key stakeholders to coordinate and map cross-platform experiences.• Lead internal teams and external agencies in coordinating, scheduling, and executing internal and external events.• Lead the new HP Test Drive Program.• Facilitate communication, collaboration, and co-creation between software experience teams and platform owners.• Organize and lead core team calls to assign responsibilities, lead staffing discussions, track milestones, and keep all people and activities on track.• Provide support at events (onsite for in-person events and virtually for virtual events) to coordinate activities and staffers.

New product introduction program manager for software experiences.

Manage end-to-end customer engagement program supporting approximately 30 commercial notebook and desktop programs reaching 500 major HP customers yearly.Drive evaluation program to obtain meaningful customer feedback to influence next generation products.Led process improvement to optimize and revamp evaluation program through new tools and processes adoption. Led analysis to optimize operations, resources and investment.Piloted and adopted a new approach to product evaluation with HP and partner best practices to elevate engagement and early unit unboxing experiences.Led team transformation of roles and responsibilities to drive efficiencies with product management, stakeholders and customer engagement.

Led team of tiered support analysts on a 24x7 schedule rotation to support all national retail stores.Initiated and develop IT support standards for the company and implemented across 75 stores over the first year.Drove point of sale device adoption to replace traditional cashier systemLed companywide voice over IP transition from land line phone systemTransitioned from legacy email environment to GmailLed new service management software rollout for entire company to improve efficiency and metrics.