* Manage project requirements, gap analysis, process design and implementation.* Partner with client senior management and on-site subject matter experts to compile business requirements, create and document appropriate workflows and procedures.* Evaluate current client business processes for the purpose of making recommendations to management for new, more efficient workflow processes.* Collaborate with client business users and managers to learn the needs each of their business groups and present possible solutions to senior management.* Interact with technical representatives to formulate possible solutions for client requirements before and during implementation.* Coordinate overall project plan with BIMS implementation team. Manage and review tasks and work delivered by technical team as well as monitor overall performance of internal staff. * Provide on-the-job coaching, training and leadership as necessary to the client as well as internal teams.* Contribute to internal project initiatives regarding new development, testing and implementation.

Manager of IT On-boarding team in US region

 Obtained expert knowledge of all UBS Prime Brokerage proprietary products utilized by Hedge Funds. Served as the project lead and worked with the business to develop and implement strategic application solutions. Provided expert knowledge to shape the change management process with the Product Development Group to advance products to clients with better efficiency and less disruption. Acted as a liaison between the Business Groups and the Information Technology teams, as well as external service providers to streamline service delivery between UBS and its clients.

As The Seniors Systems Engineer, I provided full range of technology services for Prime Brokerage clients located in UBS tenant space in New York City and the surrounding area. Ensured full client satisfaction for all technology related issues. Coordinated build outs of new client sites while implementing new standards and policies for UBS clients.

Serving as Senior Systems Engineer, I was engaged in daily crisis management, migration and implementation of corporate applications and systems infrastructure. In addition I provided 3rd level client support to enterprise users, and acted as liaison between our technical staff and upper management.