Stephanie Lund Email & Phone Number

Chandler, Az, Us

Analyzed Agency and Portfolio (Jumbo, Bank Statement, Asset Depletion, Non-Warrantable Condo) mortgage loans files submitted by Delegated and Non-Delegated Correspondent and Retail channels.Exceeded monthly production goals month-over-month.Maintained 99% quality rating. Awarded All Pro Credit Operations for 2021

Performed Lender Quality Control and Investor Due Diligence reviews of pre- and post-closing mortgage loan packages to confirm sound underwriting, TRID compliance, and identify unresolved red flags. Experience with conforming Agency, FHA, VA, USDA, Non-QM (DSCR, Business Bank Statement, Asset Depletion, ITIN, Foreign National, Jumbo), Manufactured Homes, Chattel mortgages.Exceeded most recent annual productivity goal by 25%.Maintained multiple client relationships as primary contact.

Performed third-party control reviews of loan-level underwriting and organizational MERS operations.Extensive experience with Agency, FHA, VA, and USDA loans.Developed policy, procedures, and reporting documents for internal QA activities.Awarded Lean Six Sigma Yellow Belt as key member of award-winning Kaizen project which resulted in taking department from projected annual loss of $8 million to cash-flow positive in 9 months. Received Service Hero Award Q2 2018 Q2 for developing and conducting training for offshore QC team.

Performed in-depth forensic examination of loan files on behalf of Mortgage Insurance companies to analyze for possible misrepresentation or fraud during the origination, processing, and underwriting of mortgage loans.Successfully interviewed no less than 3 parties involved in 85% cases by skills in locating individuals using public databases, social media platforms, and other reporting services. Discerned patterns of fraud, identify the priorities, and determine the direction to proceed. Identified multiple fraud-for-profit rings by tracking key players, properties, and fraud characteristics in databases maintained independently and by the team.Top 10% producer with an emphasis on delivering a quality product.