• Managed full cycle recruitment strategy for Executive Director + level searches within the Technology business division.• Successfully leveraged strategic sourcing capabilities to develop diverse talent pipelines and substantially minimized dependency on recruiting agencies.

• Accountable for full cycle, exempt-level, talent acquisition for Consumer & Small Business Banking• Leveraged strong interpersonal and effective organizational skills to manage multiple roles across a variety of disciplines in a deadline-driven environment• Effectively partnered with hiring managers and leaders to define diverse talent needs, identify current skill gaps and understand position requirements • Served as a brand ambassador for the organization by communicating the employee value proposition to prospective candidates • Proactively built and maintained a pipeline of qualified talent by leveraging multiple recruiting resources to identify and engage candidates• Recruited talent through multiple social media platforms including LinkedIn and resume databases• Actively sought out opportunities to expand network of partners through regular outreach efforts• Provided training and subject matter expertise to internal clients as it relates to selection and assessment and recruiting issues to mitigate risk and ensure consistency of processes across business line• Supported and led Talent Acquisition projects and initiatives to drive efficiency and effectiveness • Consulted on AA/ EEO goals, compensation, market trends and retention strategies• Produced reports/metrics for leadership including current job activity, candidate flow and hiring trends. Also for analysis and interpretation of key data including market research to stay current and make recommendations on best in class strategies

• Was responsible for full life cycle, exempt and non-exempt, call center talent acquisition in a high-volume environment• Created and delivered skills workshops to contact center team members aimed at improving retention and increasing employee satisfaction, engagement and loyalty