Stephanie Jackson

Stephanie Jackson Email and Phone Number

Director - Mediation and Real Time Rating. at Rogers Communications @ Rogers Communications
Stephanie Jackson's Location
Toronto, Ontario, Canada, Canada
Stephanie Jackson's Contact Details

Stephanie Jackson work email

Stephanie Jackson personal email

n/a
About Stephanie Jackson

I am an energetic and seasoned technology professional with extensive experience in both telecommunications Networks and Information Technology systems and operations. I am a leader of cultural change to benefit my team and the organization at large. I have an extensive background in implementing large scale programs within the business while managing costs and timelines. I believe the key to success is building and nurturing strong relationships!

Stephanie Jackson's Current Company Details
Rogers Communications

Rogers Communications

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Director - Mediation and Real Time Rating. at Rogers Communications
Stephanie Jackson Work Experience Details
  • Rogers Communications
    Director - Real Time Rating, Wireless Networks
    Rogers Communications Jun 2023 - Present
    Toronto, Ontario, Ca
    Accountable for the transformational program to replace existing legacy rating platforms with new modern solution supporting the Prepaid, and Postpaid business across Consumer, Enterprise and Wholesale lines of business.
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  • Rogers Communications
    Director - Mediation And Real Time Rating.
    Rogers Communications Sep 2019 - Jul 2023
    Toronto, Ontario, Ca
    Transformed the deployment model for Legacy Rating Platforms saving $10M in annual revenue year over year.Lead the teams accountable for Wireless Rating Platforms (Postpaid/Prepaid), Wireless Provisioning and Network Security Platforms. Accountabilities include planning, engineering, deployment and operations.Accountable for annual budget Capital Budget of $30M.
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  • Rogers Communications
    Director – Enterprise Customer Solutions, End To End Enterprise Network And Solutions
    Rogers Communications Jan 2019 - Sep 2019
    Toronto, Ontario, Ca
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  • Rogers Communications
    Director - Network Management Systems/Oss/Information Technology Services
    Rogers Communications Nov 2016 - Jan 2019
    Toronto, Ontario, Ca
    • Accountable for the Billing and Provisioning Abstraction layer between IT and Network .• Accountable for the delivery of diagnostic tools utilized by both Network and Technical support teams.• Technical Vendor Management for both cost and delivery.• Delivered solutions to increase customer satisfaction and drive organizational efficiencies.• Implemented continuous improvements to drive operational excellence and reduce MTTR.
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  • Rogers Communications
    Manager - Ip And Control Networks
    Rogers Communications Jun 2016 - Nov 2016
    Toronto, Ontario, Ca
    Lead an engineering team that is accountable for the design and planning of the IP Management network, Voice Interconnection and Signaling Control Networks.
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  • Rogers Communications
    Manager - Engineering Traffic And Translations
    Rogers Communications Aug 2007 - Jun 2016
    Toronto, Ontario, Ca
    Lead an engineering team that is accountable for the design and planning of Voice Call Routing and Emergency Services. Also accountable for Number Administration for all Operating Companies.
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  • Rogers Wireless
    Manager - Configuration Management And Roaming Operations
    Rogers Wireless 2000 - 2006
    - Lead an Operations team that is accountable for the Operations and Maintenance of the Wireless Voice Network including resolution of customer generated fault reports meeting stringent MTTR targets.
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  • Rogers Wireless
    Manager – Network Operations (Surveillance And Dispatch)
    Rogers Wireless 1999 - 2000
    - Lead an Network Operations team that is accountable for the Surveillance of the National Wireless Network 7/24.
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  • Rogers Wireless
    Network Technician
    Rogers Wireless 1996 - 1999
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  • Rogers Wireless
    Paging Central Desk Specialist
    Rogers Wireless 1995 - 1996
    -
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  • Rogers Cantel
    Customer Service Representative
    Rogers Cantel 1994 - 1995
  • Ministry Of Natural Resources
    Coordinator
    Ministry Of Natural Resources 1992 - 1993
    Ca
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Stephanie Jackson Skills

Wireless Telecommunications Gsm Ss7 Management Umts Team Leadership Networking Cross Functional Team Leadership Gprs Telecommunications Management Roaming Internet Protocol Wireless Technologies Leadership Phase 2 E911 Local Number Portability Computer Network Operations Signaling System 7 Data Translations Location Based Services Call Routing 3g Lte Mobile Devices Universal Mobile Telecommunications System Voice Over Ip Vendor Management Core Network Project Management Testing Integration Operational Excellence Third Party Vendor Management Large Scale Deployments

Stephanie Jackson Education Details

  • Western University
    Western University
    Bachelor'S Degree
  • Ryerson University
    Ryerson University
    Certificate In Telecommunications Management
  • Gdhs
    Gdhs

Frequently Asked Questions about Stephanie Jackson

What company does Stephanie Jackson work for?

Stephanie Jackson works for Rogers Communications

What is Stephanie Jackson's role at the current company?

Stephanie Jackson's current role is Director - Mediation and Real Time Rating. at Rogers Communications.

What is Stephanie Jackson's email address?

Stephanie Jackson's email address is st****@****ers.com

What schools did Stephanie Jackson attend?

Stephanie Jackson attended Western University, Ryerson University, Gdhs.

What skills is Stephanie Jackson known for?

Stephanie Jackson has skills like Wireless, Telecommunications, Gsm, Ss7, Management, Umts, Team Leadership, Networking, Cross Functional Team Leadership, Gprs, Telecommunications Management, Roaming.

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