Stephanie Jackson Email and Phone Number

Sales ExecutiveMás Crédito – www.mascreditopr.comKey Functions:• Strategic Market Positioning• Quota Attainment• Solution Selling Strategies• High-Impact Sales Presentations• Strategic Planning• Manage multiple customer accounts• Maintain daily contact with clients to endure promised service levels is met• Responsible for proposal, and renewal

Supported manager in performing management functions such as staffing, training and expanding business plans.o Investigated and resolved customer’s issues and complaints regarding operational matters – Handled all queries and client feedback in a professional manner.o Communicated with the support tam and implemented the organization’s operational guidelines, standards and policies.o Monitored and managed operational activities – Directed the branch/store/bank operational risks, financial aspects and QA and audit processes.o Documented and prepared reports on management and information systems; presented same to manager.

• Call and email customers to notify them of missed payments and debts• Call delinquent account holders and inform them of pending payments• Solicit payments for delinquent accounts • Solicit payments from accounts through phone calls and in person• Prepare bill statements for the credit department• Prepare and mail collections letters to defaulting accounts• Keep records of collections and account status• Maintain accurate records of loan and advance accounts• Advise customers to seek debt consolidation• Assist in making loan rate and collection decisions• Receive payments • Maintain and reconcile cash fund balances• Arrange for debt payment• Provide feedback to management• Negotiate credit extensions• Prepare loan status reports regarding collateral impairments and collection activities

• Assume receptionist duties, greet public and refer them to appropriate staff members, answer phone, route calls, and take messages.• Maintain front desk area, keeping it clean and free from clutter.• Handled all word processing and typing. • Update and maintain mailing lists.• Produce mailing labels and reports as requested.• Other duties as assigned.