Tailoring support for operations, project management, web design, and marketing efforts.• Co-founded to support small businesses and individuals in calming the chaos.• Implementing automated business card intake, saving time and ensuring data accuracy.• Leading web design projects, improving user engagement and supporting business functions.• Managing online presence, enhancing brand visibility and customer engagement for small business clients.• Developing and maintaining project plans for a coffee bar installation.• Organizing warehouse space, allowing for increased capacity for customers and special events.

Managed custom brand packaging, from design to delivery.• Directed packaging projects through their lifecycle by adhering to the waterfall methodology, prioritizing and organizing tasks to efficiently achieve goals.• Managed concurrent projects with internal team and external partners totaling $5 million in value.• Enhanced SharePoint efficiency by organizing and documenting processes and client-specific information.• Coordinated with vendors on timely delivery of supplies and materials needed for the packaging process.

Improved the mobility experience, by optimizing mobility operations for cost savings.• Ensured accurate and timely processing of expenses, maintaining meticulous attention to detail and adherence to deadlines.• Analyzed current operations and proposed changes to improve efficiency and reduce costs.• Conducted process reviews, boosting efficiency and enhancing customer satisfaction.• Streamlined expense team operations, slashing turnaround by 71%.• Collaborated with IT and Executive Management to enhance software, minimizing redundancies and improving workflow.

• Led agile projects, integrating Salesforce with financial software, developing expense audit tools, and implementing workflow solutions.• Developed operational processes with the executive team and optimized project tracking with automated tools.• Performed cost-benefit analysis to evaluate project feasibility.• Automated executive-level project intake by utilizing Power Automate, SharePoint, and MS Forms.• Automated reporting and data integrity checks through Report Builder and SQL queries.

Managed a 12-member team, allocated resources, addressed expense operational challenges, and oversaw talent acquisition processes.

Resource for expense specialists and processors overseeing corporate accounts, day-to-day invoice contact, and collections follow-up.

Daily data entry, expense auditing, and invoicing of corporate client expenses.