Being as though I'm looking for a new career path in IT, something along the line of IT helpdesk ill start with saying. With me being new to the team I look at that as an advantage for the both of us, you can take and mold me into exactly what it is that you're looking for and I can bring my 15 plus years experience in customer service to the table. I love the adrenaline rush I get when I'm face to face with a customer, helping, listening and most of all truly caring, building that rapport with the customer. I currently hold a public trust clearance and work as a government contractor for the IRS as a credentialing support specialist. I do a lot of data entry into our new PCID system. I work with Microsoft Word, excel and power point. I'm able to communicate effectively and im customer oriented and know how to deal with difficult customers. with that being said any help, advice or leads please let's connect!