Responsible for regression testing setup of new client implementations, regression testing system for all enhancements, monitoring clients performance, writing test cases, monthly Windows OS Patch regression testing, RxSource360 regression testing all phases of project, defect tracking and signoff.RxSource360 testing for all phases of major project.iMonitor performance of clients systems.Write Test Cases, Use Cases, and Test Plans as needed.TFS and iTrack defect tracking systems document and signoff on all defects found.

Effectively organized and directed all aspects of HEDIS Initiative (for a major client) database. Provided quarterly, monthly and adhoc reports for Director of Clinical Services, Clinical Pharmacy Coordinators and Health Informatist.Produced quarterly Key Performance Analysis for Clinical Coordinators (for large clients).Provided data collection and analysis on major projects (e.g. GI Risk Study)HEDIS Initiative project, development, maintenance, analysis, and report design and distribution.Provided data and reports quarterly for Medicare and Commercial benchmarking.

Held a key leadership role in Rebate Operations and Analyst, including development, maintenance, data analysis, reporting, and documentation. Maintained effective communications with management regarding progress and problems. Recent responsibilities included Medicare Part D project where I was lead team associate, responsible for the interpretation of the contract details and setup in rebate application.Reported monthly market share reports to assist contract negotiations. Quarterly manufacturer reconciliation and disputes.Manage rebate operations (e.g. internal and external vendor meetings, system upgrades, enhancements and problems).Provide data and analytical support for out comes research.

Document procedures and update as needed. Analyze data and provide owners with reports. System Administrator for IBM pc's. Design and maintain forms and all office material. Provide Owners with proposals for company enhancements for better time management, and cost effectiveness. Provide on demand reports, and continually ensure that procedures are utilizing effective and accurate data collection with respect to entire company. Responsible for all aspects of Lease and Bank requirements, including sales to ensure that large amounts of money are distributed to each company with proper documentation. Provide on demand maps, and email digital pictures.Performed AS/400 upgrades and quarterly backups.Responsible for all aspects of State and Marshal contracts.Supervise and train staff.Work closely with outside venders to inform and resolve conflicts.

Held a key leadership role in Medicare database management, including development, maintenance, input supervision, data analysis, reporting, and documentation. Utilized strong leadership skills to effectively supervise and train all data entry operators and train departments on data collection procedures. Maintained effective communications with management regarding progress and problems.Reported daily sales to executive management and provided on-demand service area maps.Distributed daily leads and appointments to all California Medicare sales offices.Coordinated mailings and reports for Event Coordinators and Provider Marketing staff.Held key leadership role in merger integration related duties.Major Accounts Database Coordinator. Effectively organized and directed all aspects of major accounts database management. Supervised database development, maintenance, data analysis, and reporting to ensure operational integrity. Conducted analyses and evaluations of other systems to improve departmental efficiency. Worked closely with the sales staff, and fulfilled match/mapping requests for all sales functions.Reported national sales activities directly to the company president.Demonstrated strong organizational skills in compiling and distributing monthly Qcare reports.Developed and maintained provider database utilizing UPS maintenance system.

Personal organizational and database management efforts were instrumental in maintaining the physical and operational systems. Paid close attention to detail in monitoring database development, maintenance, input, and reporting to detect areas needing improvements. Supervised the appointment scheduling for forestry personnel and maintained appropriate company personnel records. Coordinated large quarterly customer mailings.Worked in conjunction with Sacramento Municipal Utility District (SMUD) in supervising and training all phone bank operators.As the sole on-site employee at SMUD coordinated administrative duties relevant to both offices.