• Providing a high-level of front-line customer service, engaging customers and providing program information and availability• Processing and accepting program registrations, facility bookings, memberships and point of sale transactions• Accepting payments and completing daily deposits while adhering to Cash Handling Standards• Completing daily revenue summaries and administrative duties in a timely manner including reports and documentation• Attending meetings and training… Show more • Providing a high-level of front-line customer service, engaging customers and providing program information and availability• Processing and accepting program registrations, facility bookings, memberships and point of sale transactions• Accepting payments and completing daily deposits while adhering to Cash Handling Standards• Completing daily revenue summaries and administrative duties in a timely manner including reports and documentation• Attending meetings and training sessions as required• Answering phone calls, responding to customer concerns/inquiries in a professional manner• Responding and reporting any concerns, incidents or accidents immediately and taking appropriate actions• Adhering and enforcing Confidentiality Guidelines, Corporate Policies and Procedures and Health and Safety Standards Show less

• Consistently delivered friendly and approachable customer service• Working with pilots and flight staff to insure passenger comfortably • Performed safety related duties to ensure passengers well being • Ongoing training and education• In-flight communication and responding to a broad range of in-flight situations• Adapted to challenging situations in a dynamic and fast paced environment• General administration and office duties as assigned• Taking direction from… Show more • Consistently delivered friendly and approachable customer service• Working with pilots and flight staff to insure passenger comfortably • Performed safety related duties to ensure passengers well being • Ongoing training and education• In-flight communication and responding to a broad range of in-flight situations• Adapted to challenging situations in a dynamic and fast paced environment• General administration and office duties as assigned• Taking direction from senior staff • Reporting to management on any situation that may or may not be an issue• Held team meetings to insure the staff was on the same page pre\post flight Show less

-Planned, organized and promoted events-Managed promotions team-Prepared monthly calendars of events-Attended weekly meetings with supervisor and event coordinator to discuss events in detail