-Leads HR data management and tool development for the Office of Atmospheric Protection (OAP), Program Management Division (PMD), People and Organizational Development Branch (PODB)-Leverages PowerBI to visualize OAP’s human resource data and develop actionable insights-Champions the automation of emails, reminders, and processes -Manages the development of reoccurring reports, executive briefings, and similar materials for leadership-Develops all content and design elements on SharePoint site -Provides relevant, timely, and strategic advice on Microsoft 365 tools, data analysis, dashboarding, and process automation solutions

-Awarded a Fulbright predoctoral research grant through the U.S. Department of State’s Bureau of Educational and Cultural Affairs-Spearheaded the development of audience profile/buyer persona dashboards based on monthly market research data for the Museo Nacional Del Prado -Identified demographic and behavioral visitation trends with emphasis on educational programs and free admission audiences-Utilized Google Looker Studio to extract insights from multiple data sources and proposed strategic plans in alignment with the data-Designed a user story manual for all visualizations included in the proof of concept and pending implementation-Presented research to members of museum senior leadership, external stakeholders, and conference attendees

-Led the execution of technical SEO strategies in alignment with the SEO Director for Fortune 500 brands within the healthcare, food & beverage, and entertainment broadcasting spaces-Served as the technical client-facing lead who communicated the opportunity for, and value of, website changes-Collaborated with cross-functional teams to ensure customer objectives-Served as a technical SEO coach/mentor to 3 SEO Analysts-Reviewed final outputs from SEO Analysts on projects and ensured deliverables were client-ready-Delivered presentations and ad hoc reports to customers with an emphasis on data-driven insights, technical findings, and industry research-Consulted on a small project for the new LGBTQ+ Museum in New York City

-Performed keyword research and sitewide audits-Prepared findings from analysis and provided recommendations to internal stakeholders by telling the story within the data in a digestible format for multiple stakeholders -Ability to craft a narrative with data that engaged the audience and facilitated a better understanding of the why behind the insights -Monitored performance using tools such as Google Analytics, Search Console, and proprietary tools-Developed analytical reports by leveraging Google Sheets and Google Looker Studio -Experience with other Google and SEO Tools include: Google Trends, Looker Studio, Screaming Frog, SEMRush, Ahrefs, STAT, MozBar & Chrome Extensions

-Managed a 5-month multi-phase data exploration and discovery project instrumental to their strategic planning process-Utilized data to highlight trends and tell a story about the participants in the chorus-Methods of analysis included: evaluation of the bimodal distribution, creation of clouds to show the frequency of words and phrases in the open-ended responses, analysis of multi-question topical groups, and correlations

-Built queries in Raiser’s Edge and produced analytical reports for lead generation and email marketing campaigns-Provided administrative support to three senior staff members, however primarily the Vice President of Institutional Advancement -Collaborated with the Marketing/Communications departments on creative briefs and the development of both digital and print materials

-As part of a Master’s Practicum at Drexel University, designed a survey instrument to assess virtual audience engagement-Reported on the behaviors and perceptions of audiences and suggested opportunities for online program expansion-Leveraged survey design and analysis tools such as Qualtrics and SPSS

-Utilized SEO tools to report on monthly traffic, top performing pages, and ranking keywords-Identified the channels funneling the most traffic to the Philadelphia Contemporary's website-Conducted a multi-channel audit of their digital presence and comparative analysis of three similar organizationsUtilized the following tools: Google Analytics, SEMRush, Google Page Speed Insights, Google Mobile-Friendly Test, Facebook Analytics, Instagram Analytics Tools, Moz SEO Tools

-Founded a comprehensive and financially accessible initiative to provide English language courses to Chileans-Managed the day-to-day office operations, budget, student enrollment, overhead expenses, and staff employment-Collaborated with graphic designers to create logo design, brand messaging, website layout, and promo material-Tailored structured, didactic, and conversation-based classes for students of different ages, interests, proficiency levels and financial means

-Researched the key products for each corporate client affiliated with the Department of Trade and Industry: Republic of South Africa and presented their company profile in English or Spanish at Expomin and Perumin International Mining Conferences in Santiago, Chile and Arequipa, Peru-Simultaneously interpreted meetings for educational institutions from Finland and La Universidad Católica del Norteensuring meaning and context were maintained-Consulted with engineers and subject matter experts to understand specialized concepts and translate them appropriately

-Used HTML and CSS to design aesthetics for the Matrix Learning Management System online platform-Developed age and proficiency appropriate supplementary content for our distance learners-Taught adult classes for a federally subsidized government scholarship program (CORFO) and Master’s level courses for the Mining Management Program at La Universidad Católica del Norte (UCN)- Chile

-Taught 1st-5th grade arts education at a bilingual school-Facilitated weekly workshops and collaborative planning sessions about the Middle Years Program (MYP) on the following topics: aspects of the unit planner, evaluation criteria and rubric development-Supervised the implementation of the MYP in the classroom, ensuring the coherency between the written and taught curriculum

-Participated in a select international development program funded by the Chilean Ministry of Education and United Nations Development Programme-Promoted English literacy skills in municipal schools-Advocated for student-centered approaches to language development through the integration of creative expression, group discussion, inspiration-based exercises, music, performance, and debate in class sessions

-Provided administrative and operational support at the Center for Academic Support and Advising-Communicated with on-campus departments, scheduled appointments and meetings, maintained the student database in a fast-paced, professional atmosphere