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Stephanie Laurent is listed as Chargée de communication. Service Expérience Client at APRIL, a company with 1966 employees, based in Greater Lyon Area, France, France. AeroLeads shows a matched LinkedIn profile for Stephanie Laurent.
Stephanie Laurent previously worked as Chargée de communication - Service Expérience Client at April and Chargée de gestion contrats non réglés at April. Stephanie Laurent holds Bts Assistante De Direction from Icof Lyon.
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Avec plus de 20 ans dans le domaine assurantiel sur des postes opérationnels puis une fonction support, je suis animée par une volonté constante de progresser et d'apprendre.Compétences transverses :- Orientation Client- Travail en mode projet - Orientation résultats/solution- Adaptabilité - Amélioration continue- Curiosité- Analyse- Relations métiers/IT- Capacité d'organisation et de planification- ProactivitéCompétences techniques :- Communication opérationnelle : simplification du discours, langage clair- Connaissance des métiers de l'assurance- Connaissances informatiques (JIRA, AS 400, pack office, HCS, BDOC )- Expérience utilisateur et approche parcours client-Connaissance des outils de mesure de la satisfaction client
Listed skills include Hospitality, Customer Service, Event Planning, Leadership, and 16 others.
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A career timeline built from the work history available for this profile.
Lyon, Auvergne-Rhône-Alpes, France
Gestion de la bibliothèque de courriers du marché de l individuel et du collectif (environ 600 courriers): santé, prévoyance et assurance emprunteur:- challenger les contenus de nos courriers à destination de nos clients et courtiers: simplifier les contenus, communiquer en langage clair,- s'assurer d'une cohérence omnicanal,- avoir une réflexion parcours.
LYON
Suite à l'entrée en vigueur de la Loi Eckert le 1er janvier 2016 qui renforce les obligations des assureurs, nous assurons pour le compte de tiers, la gestion des contrats non réglés: - Analyse des clauses bénéficiaires - Recherche des bénéficiaires - Règlement des indemnisations des contrats de prévoyance
- Analyse des demandes d'indemnisations des contrats d'assurance emprunteur: étude médicale et juridique- Relation avec les médecins-conseils et les médecins-experts dans le cadre de l'instruction des dossiers- Renseignement et conseil auprès des assurés, courtiers, avocats, notaires, protections juridiques- Gestion des réclamations: apporte une réponse.
Lyon
Other employees you can reach at april.fr. View company contacts for 1966 employees →
Ravassard - Sulot Pascale
Colleague at AprilGreater Lyon Area, France
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Alizée Bourgault
Colleague at AprilVitré, Brittany, France, France
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Andres Lopez
Colleague at AprilMadrid, Community Of Madrid, Spain, Spain
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JL
Julie Lopes
Colleague at AprilFrance, France
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SB
Sophie Bonmarchand
Colleague at AprilFrance, France
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AT
Adeline Tosi
Colleague at AprilGreater Lyon Area, France
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LT
Liliana Tasic
Colleague at AprilMilan, Lombardy, Italy, Italy
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Laurent Py
Colleague at AprilGreater Lyon Area, France
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Severine Dupont
Colleague at AprilGreater Lille Metropolitan Area, France
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Saliha Zr
Colleague at AprilFrance, France
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Quick answers generated from the profile data available on this page.
Stephanie Laurent works for APRIL.
Stephanie Laurent is listed as Chargée de communication. Service Expérience Client at APRIL.
Stephanie Laurent is based in Greater Lyon Area, France, France while working with APRIL.
Stephanie Laurent has worked for April and Laboratoire D'Analyse Médicale Des Terreaux.
Stephanie Laurent's colleagues at APRIL include Ravassard - Sulot Pascale, Alizée Bourgault, Andres Lopez, Julie Lopes, and Sophie Bonmarchand.
You can use AeroLeads to view verified contact signals for Stephanie Laurent at APRIL, including work email, phone, and LinkedIn data when available.
Stephanie Laurent holds Bts Assistante De Direction from Icof Lyon.
Stephanie Laurent is listed with skills including Hospitality, Customer Service, Event Planning, Leadership, Teamwork, Microsoft Office, Social Media, and Interpersonal Skills.
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