Stephanie Lê Email & Phone Number

Bothell, Washington, United States

• Empowered students to build a sense of accountability for their own choices and their impact on their prospects for academic success• Created and maintained relationships with staff and faculty to connect and collaborate for student development• Maintained accurate and complete student records as required by FERPA law, university policies, and student retention• Counseled students regarding educational issues, including course and program selection, class scheduling, registration, school adjustment, study habits, and career planning

Bothell, Washington, United States

• Established a connection with 350 students in my caseload to continuously develop action plans for academic success • Designed and delivered informative resources and tools to students entering the School of Business using different forms of virtual and in-person methods• Delivered academic counseling and planning services to a diverse student population• Created follow-up and outreach to monitor the academic progress of at-risk students• Assisted students in the successful completion of their college education with degree and program planning

Bothell, Washington

• Produced learning experiences through the implementation of YouTube videos, virtual Zoom events, and PowerPoints• Maintained records retention for 350+ students in my caseload• Ensured proper application of University policy and procedures to an average of 30 students per week• Coordinated and facilitated orientation to over 1,000+ incoming first-year students• Knowledge of database systems used to manage student information (EARS, Navigate, SDB, and Slate)

Bothell, Washington

• Mentored 100+first generation students to help with their growth in college through support techniques, procedures, and plans• Planned schedules, recommended courses, and determined appropriate solutions for academic requirements• Supervised and supported five student assistants to design and develop diversity and inclusion strategies• Utilized communication skills to cultivate relationships with students and foster community building

• Demonstrated proficiencies in phone and front-desk reception in a high-volume environment • Served as a central point of contact for all customers and outside vendors • Provided administrative support to ensure the efficient operation of the office• Assisted with other duties such as cashiering customers, photocopying, mailing, organizing paperwork, etc. • Ability to anticipate and coordinate all preparatory arrangements for meetings and customer needs while supporting internal sales, finance, service, and parts departments

Master Of Arts - Ma, Policy Studies

Bachelor Of Education - Bed, Educational Leadership And Administration, General