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Stephanie Leippi Email & Phone Number

Experienced Trailblazer | Rocking Customer Engagement Innovation | Service Navigator at CNIB
Location: Victoria, British Columbia, Canada 12 work roles 5 schools
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Current company
CNIB
Role
Experienced Trailblazer | Rocking Customer Engagement Innovation | Service Navigator
Location
Victoria, British Columbia, Canada
Company size
656 employees

Who is Stephanie Leippi? Overview

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Quick answer

Stephanie Leippi is listed as Experienced Trailblazer | Rocking Customer Engagement Innovation | Service Navigator at CNIB, a company with 656 employees, based in Victoria, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Stephanie Leippi.

Stephanie Leippi previously worked as Program Lead at Cnib and Housing at Island Metis. Stephanie Leippi holds Bachelor'S Degree, Criminal Justice/Safety Studies from Royal Roads University.

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CNIB

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Profile bio

About Stephanie Leippi

A seasoned community support professional currently leading peer support programs at CNIB (BC/Yukon). With a background in program leadership and a commitment to enhancing community engagement, works to brings experience in facilitating peer support groups and coordinating mentorship initiatives for individuals living with sight loss. Strive to understand trends in social welfare by bringing a proactive approach to program development and on going pursuit of skills in project management and digital marketing during a career break on Vancouver Island.

Listed skills include Graphic Design, Customer Service, Adobe Creative Suite, Microsoft Office, and 3 others.

Current workplace

Stephanie Leippi's current company

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CNIB
Cnib
Experienced Trailblazer | Rocking Customer Engagement Innovation | Service Navigator
toronto, ontario, canada
Website
cnib.ca
Employees
656
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12 roles

Stephanie Leippi work experience

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Program Lead

Current
Cnib

Victoria, British Columbia, Canada

As Program Lead for Peer Support at CNIB (BC/Yukon), I oversee the facilitation of peer support groups and the coordination of peer mentor matching. Our program is dedicated to fostering a supportive community where shared experiences empower participants with encouragement and practical strategies for managing life with vision impairment.

Jul 2023 - Present

Housing

Island Metis

Victoria, British Columbia, Canada

  • Maintained organized and accurate case management records, which aided in providing quality service and reporting statistical reports in Microsoft Word and Microsoft Excel.
  • Assisted clients with Service Navigation through housing resources, subsidies, and financial assistance at provincial and federal levels, leading to more successful housing outcomes.
Jan 2023 - Apr 2023

Case Manager

Community Social Planning Council Of Greater Victoria

Victoria, British Columbia, Canada

  • Reduced the risk of eviction or utility disconnection for 65+ clients in a temporary financial crisis by providing low-fee short-term loans and grants.
  • Assisted over 290 people in crisis and successfully facilitated access to over $75K in resources through individualized case management and connection to community resources and services.
  • Increased the number of clients in the program by 25% through follow-up case management, program evaluation interviews, and statistical analysis using Excel and a Content Management System.
Oct 2021 - Dec 2022

Support Worker

Our Place Society

Victoria, British Columbia, Canada

  • Developed effective case plans for 25+ residents, resulting in improved service delivery, quality assurance, and security.
  • Helped assigned individuals develop independence in household management, medication management, socialization, money management, decision-making, and time management, leading to a 70% decrease in dependence on.
  • Maintained up-to-date knowledge of laws and legislation affecting marginalized populations, providing valuable support to individuals served.
Apr 2021 - Feb 2022

Service Advisor

Bcaa

Victoria, British Columbia, Canada

  • Achieved a 20% increase in revenue by effectively selling, upgrading, and cross-selling BCAA products and services to new and renewing Members.
  • Acquired membership and personal lines Insurance business through consultative in-person or over-the-phone sales, meeting prescribed sales and retention targets.
  • Ensured compliance by processing 100+ monthly insurance endorsements, updating coverages, reviewing insurance certificates, and communicating with clients.
Mar 2020 - May 2021

Customer Account Specialist

Ecofit Networks Inc.
  • Compiled weekly reports on campaign performance while tracking key metrics and ROI for web, email, search, and social campaigns, resulting in improved campaign performance.
  • Utilized Google Analytics to evaluate website usability and customer satisfaction.Successfully implemented Salesforce to maintain client data and provide lead generation information to the sales team, resulting in a.
  • Streamlined customer service processes using JIRA ticketing system, including customer intake, onboarding, hardware installation, and troubleshooting.
Jan 2019 - Jan 2020

Residential Support Woker

Wjs Canada

Victoria, BC, Canada

Sep 2015 - Jul 2016
Team & coworkers

Colleagues at CNIB

Other employees you can reach at cnib.ca. View company contacts for 656 employees →

MC Michelle Caron Michelle Caron Colleague at Cnib Canada, Canada View → BR Bryanna Regimbald Bryanna Regimbald Colleague at Cnib Ottawa, Ontario, Canada, Canada View → MD Melissa Daleman Melissa Daleman Colleague at Cnib Orleans, Ontario, Canada, Canada View → BB Byron Brathwaite Byron Brathwaite Colleague at Cnib Canada, Canada View → JS Jayanth Srinivas Jayanth Srinivas Colleague at Cnib Regina, Saskatchewan, Canada, Canada View → SG Suzanne Gaudet Suzanne Gaudet Colleague at Cnib Barrie, Ontario, Canada, Canada View → VN Victoria Nolan, Keynote Speaker, Mba Candidate, Icd D. Victoria Nolan, Keynote Speaker, Mba Candidate, Icd D. Colleague at Cnib Canada, Canada View → AK Ash Kassam Ash Kassam Colleague at Cnib Edmonton, Alberta, Canada, Canada View → KC Kelly Cumpson Kelly Cumpson Colleague at Cnib Kingston, Ontario, Canada, Canada View → YM Yolanda Malabanan Yolanda Malabanan Colleague at Cnib Toronto, Ontario, Canada, Canada View →
5 education records

Stephanie Leippi education

FAQ

Frequently asked questions about Stephanie Leippi

Quick answers generated from the profile data available on this page.

What company does Stephanie Leippi work for?

Stephanie Leippi works for CNIB.

What is Stephanie Leippi's role at CNIB?

Stephanie Leippi is listed as Experienced Trailblazer | Rocking Customer Engagement Innovation | Service Navigator at CNIB.

Where is Stephanie Leippi based?

Stephanie Leippi is based in Victoria, British Columbia, Canada while working with CNIB.

What companies has Stephanie Leippi worked for?

Stephanie Leippi has worked for Cnib, Island Metis, Community Social Planning Council Of Greater Victoria, Our Place Society, and Bcaa.

Who are Stephanie Leippi's colleagues at CNIB?

Stephanie Leippi's colleagues at CNIB include Michelle Caron, Bryanna Regimbald, Melissa Daleman, Byron Brathwaite, and Jayanth Srinivas.

How can I contact Stephanie Leippi?

You can use AeroLeads to view verified contact signals for Stephanie Leippi at CNIB, including work email, phone, and LinkedIn data when available.

What schools did Stephanie Leippi attend?

Stephanie Leippi holds Bachelor'S Degree, Criminal Justice/Safety Studies from Royal Roads University.

What skills is Stephanie Leippi known for?

Stephanie Leippi is listed with skills including Graphic Design, Customer Service, Adobe Creative Suite, Microsoft Office, Leadership, Teamwork, and Event Planning.

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