• Perform insurance verification, pre-certification, and pre-authorization • Receive patient care reports and document appropriate data • Enter procedure and diagnosis codes, and requisite patient information into billing software to streamline invoicing and account management; added modifiers, verified diagnosis, and coded narrative diagnosis • Review and validate accuracy of charges, including dates of service, services provided, location, patient identification, and provider signature

• Assisted probation officers in the performance of his or her duties under supervision • Interviewed clients and prepared and provided information and reports to the court • Performed miscellaneous field work with the probation officer • Prepared, maintained, and closed out files

• Welcomed customers, maintained knowledge and helped them with the selection of merchandise • Organized merchandise pricing, signage and coding • Communicated information regarding product availability, ingredients and nutritional information • Reacted to all concerns of customers quickly with a sense of importance