With over twenty years of experience in the technology and import export business I have an extensive experience in Accounting, Order Management, Collections, Billing,Customer Support/Scheduling, Sales Support and Logistics with the goal of supporting business units with responsibility for revenue and production and shipping.•Strong ERP knowledge (Oracle & SAP and Sage Software), with proven skills in suggesting and implementing improvements. Participated in SAP development & testing with regards to OM modules.•Highly motivated and results oriented, with experience in both individual and team environments.•Outstanding customer (internal and external) satisfaction through excellent communication skills with various levels of people within an organization, from individual contributors to the VP level.•Proven ability in cross-functional meeting management, goal setting to meet timeliness, problem solving, and billing time lines.•Complete knowledge of New Product Introduction (NPI), best business practices that affect the quote to collect processes and revenue recognition reporting.•Proven success in development and implementation of business processes and procedures.Superior customer service rep . A well seasoned customer service rep that makes the customer fully satisfied with their experience. I always make it a priority to go above and beyond the call of duty to please the customer. As a customer service representative I acts as the interface between the customers and the company by attending to their queries and handling consumer complaints and concerns and billings. I also handle invoicing, adhering to Sarbanes–Oxley . I am a certified green belt in Lean Six SIgma to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processesSpecialties: Lean Six SIgma -Green BeltNotary Public State of Oregon
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Wade RainTualatin, Or, Us
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Import Export ManagerWade Rain Mar 2017 - PresentProcure and re-sell products to company’s Mexican subsidiary. Manage border crossings of shipments to Mexican subsidiary’s multiple locations. Manage inventory transfers between company’s USA warehouse locations Coordinate importation of products from overseas suppliers. Prepare financial reports for management Create and issue sales orders and invoices Check and reconcile shipping documents to facilitate border crossings. Manage USA inventory levels and inventory transfers. Update and maintain open order, sales, and profit reports. Coordinate and communicate with management regarding product movements and month inventory levels.
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International Sales AdministratorForest Dental Equipment Oct 2014 - Mar 2017International Sales Administrator advises customers, dealers and outside sales representatives on order configurations, technical questions, color coordination and pricing by understanding and applying complex Forest product knowledge. This position analyzes the Purchase Order provided by the dealer to identify omissions, incompatibility, limitations, additions and any other purchase order changes that need to occur to successfully manufacture the order. To analyze the purchase order, this position reviews product specifications, consults with engineering, marketing, sales, and purchasing and applies order data to configuration template. In Addition, the Administrator will provide the dealer with additional follow up order questions for the customer. Dealer submits revised purchase order to the Administrator, who conducts a final analysis of order details and confirms successful configurability and pricing of order.• Provide customs invoice. Prepare bills of lading, SLJ’s SED’s and Certificates of origin. • Write up specifications on Custom Orders (deviations) by reviewing BOMs• Invoice Verification (discounts, commissions, order codes) for month-end reconciliation.• Literature/Catalog/Sales representative mailings.• Consignment Billings.• Tradeshow order support.• Provide general sales support to Business Development Manager• Act as Notary Public on behalf of Forest • Develop and maintain international parts database and quoting systems.• Provide accounting support as needed – invoice/freight discrepancies/back log report.
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Software Contract SpecialistD+H Jan 2013 - Sep 2014Toronto, Ontario, CaAnalyzes product-line specific contracts for structure, complexity and adherence to SOX and GAAP requirements. Questions and resolves non-compliant and ambiguous contracts prior to entry by analyzing the overall customer relationship to Harland Financial Solutions, analyzing the total customer account invoicing history. Facilitates customer issues related to mergers, loan activity reporting and invoicing, account information changes and consolidations. Manages moderate level tracking, reporting and processing functions. -
Customer Service Vaildation CoordinatorSerena Software Mar 2005 - Oct 2012San Mateo, Ca, Us•Ensure customer invoices are generated accurately by performing peer review of order documents and checklists • Manage dispatching of customer, channel, and internal orders to the Order Management organization, and maintain the backlog report that provides status of customer orders • Responsible for processing, mailing, scanning and filing customer invoices and associated order documents, and providing requested documents during audits • Contributes to customer master data accuracy efforts by updating system records • Maintain working knowledge of products, order fulfillment policies and procedures, contractual requirements, and basic accounting processes. • Reviews purchase orders, contracts, and orders meet acceptance criteria and obtain any authorization or missing data as required •Manage product and customer information and processes related to the order fulfillment cycle and investigate issues related to customer entitlement and licenses •Audit, correct, and maintain integrity of relevant information within Serena’s ERP and CRM databases •Maintain working knowledge of products, order fulfillment policies and procedures, contractual requirements, export policy compliance, and basic accounting processes • Process quote checks • Collections on serena accuonts -
Major Account Rep Million Dollar AccountsXerox Nov 2001 - Mar 2005Norwalk, Connecticut, Us -
Major Account RepXerox 2003 - 2005Norwalk, Connecticut, Us•Performed order entry of manual and EDI orders. •Issued credits, re-bills, and returns. •Supported inside sales, outside sales, end users, resellers, and government contractors. •Provided telephone support and coverage for our reseller and distributor ACD line. Received over50 calls a day regarding customer accounts, billing, and logistics. I also processed orders for responsible for Latin American, European, and Fuji Xerox customers. •Ensured customer orders were processed within goal time of 24 hours while maintaining accurate information to comply with both internal policies and customer requirements. •Assisted with logistics of shipments, deliveries, and routing. •Worked with all levels of management on special marketing approvals. •Implemented web site updates, documentation, and procedures for department intranet.
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Training CoordinatorKinetic Technology Solutions 1998 - 2001Portland, Oregon, Us•Responded to all inquiries regarding training classes and scheduling of clients. •Administered MCSE tests and Certification•Oversaw class schedules and maintained billing for all training, consulting, and off site classes. •Assisted with general office and accounting practices.
Stephanie Lint Skills
Stephanie Lint Education Details
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Portland Community CollegeBusiness Major - Minor In Accounting -
Portland State UniversityBusiness
Frequently Asked Questions about Stephanie Lint
What company does Stephanie Lint work for?
Stephanie Lint works for Wade Rain
What is Stephanie Lint's role at the current company?
Stephanie Lint's current role is Import/Export Manager.
What schools did Stephanie Lint attend?
Stephanie Lint attended Portland Community College, Portland State University.
What skills is Stephanie Lint known for?
Stephanie Lint has skills like Sap, Sales Operations, Salesforce.com, Account Management, Management, Enterprise Software, Customer Service, Sales, Crm, Solution Selling, Business Process, Invoicing.
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