• Acknowledged as a visionary human resource leader that has created a sustainable competitive advantage for employer organizations by pioneering HR transformations to build a culture of excellence–a winning, innovative, and engaged high-performance team.• A seasoned HR director, manager, and generalist with 18 years in leadership roles overseeing full-scale human resource operations, labour relations, training and development in unionized and non-unionized settings. • Successful in streamlining and developing processes, programs, policies, and standards to elevate cost-effectiveness, communications, customer relations, and operational excellence.• As a continual learner, I graduated with a four-year undergraduate degree, a Certified Human Resource Professional (CHRP) designation, and ongoing HR professional development.• Skilled in recruiting, interviewing, onboarding and training multidisciplinary staff in varied North American locations. • Expertise in labour relations (collective agreement planning, collective bargaining, grievance handling, conflict resolution, incident investigation and preventative solutions). • Strong skills in evaluating and coaching leaders and staff to optimize performance; employ analytical tools to create and review key performance indicators.• Designed and instructed courses on leadership, change management, communications and HR-related topics for junior to executive staff. • Trusted advisor to the leadership team on HR practices/legislation and collective agreements.• Have excellent skills in HRIS, Microsoft Office, CRM, payroll and other computer applications. RECENT ACHIEVEMENTS: • Expanded staff by 35 with no organizational cost through efficient practices and external funding.• Instituted a one-of-a-kind recruiting, training and development program for disabled and newcomer communities.• Created employee recognition/rewards, onboarding, goal setting, and performance management programs.• Spearheaded an Employee Life Cycle project comprising retention, performance and career management pillars. • Cross-trained staff to reduce staff shortage challenges. • Produced job descriptions for a multitude of non-unionized and unionized roles. • Significantly increased employee job satisfaction, retention and engagement.• Created a paperless HR setting for improved accessibility, accuracy and productivity.• Implemented health and safety initiatives to mitigate risks and downtime.• Led rebranding and telecommunications projects to improve image and reduce costs. Contact me at: sfjlock@gmail.com