Gather and document requirements, aid in design, guide both hardware and software product features.

Gather requirements, design, develop and implement automated test scripts to assist the functional test teams, including creating data and regression testing purposes Support and maintain automated test scripts, including function libraries and object repositories Provide estimates based on design and requirements Create test data when needed for functional testers as well as business users for UAT and Catastrophe preparation training Perform administrative duties in HP Quality… Show more Gather requirements, design, develop and implement automated test scripts to assist the functional test teams, including creating data and regression testing purposes Support and maintain automated test scripts, including function libraries and object repositories Provide estimates based on design and requirements Create test data when needed for functional testers as well as business users for UAT and Catastrophe preparation training Perform administrative duties in HP Quality Center and Quick Test Professional/Unified Functional Testing including Upgrades and Patch installs, creating new users and customizing fields and values, debugging user issues Provide automated test support for a total of five in-house applications and the Guidewire suite of Billing Center, Policy Center, Claims Center and Contact Manager. Assisted in evaluating Business Process Testing model in Quality Center and providing our team recommendation for the core insurance systems project Provide training to users of the automated scripts; Trained new employees Maintained and setup 31 remote machines for automation test purposes, including installs, upgrades and patches; settings in registries and group policy editor; maintaining a batch program to unify all machines with QTP/UFT settings and installing patches.Designed, developed & maintained scripts to load Migration Renewal policies from legacy systems to the new Guidewire production system. Included error handling and creating processes between business units. Documented processes of script execution steps, script function and error handling. Show less

Developed and executed test plans to verify adherence to the company's software development process and requirement/functional specifications; Identify, communicate and track issues to closureEnsured requirements and design of new functionality considers existing design; Assisted with UAT if needed Assess, analyze and estimate test efforts based on design and other requirement documentation Test Lead for Inspection Management System - Credentialing project and Claims Administration… Show more Developed and executed test plans to verify adherence to the company's software development process and requirement/functional specifications; Identify, communicate and track issues to closureEnsured requirements and design of new functionality considers existing design; Assisted with UAT if needed Assess, analyze and estimate test efforts based on design and other requirement documentation Test Lead for Inspection Management System - Credentialing project and Claims Administration Information System Used HP QTP's record and playback feature to load entities for CAIS testing; Ran existing automated tests; Work with automation team to create scripts to assist with testing Show less

Develops and executes test plans to verify adherence to the company's software development process and requirement/functional specifications; Assess, analyze and estimate test efforts based on design and other requirement documentation; Identify, communicate and track issues to closureUAT and Test Lead for Agent Certification System project Phase 1 Assisted with test case creation, modification and restructure for regression automation suite; Lead tester for CTS Indemnity Payments… Show more Develops and executes test plans to verify adherence to the company's software development process and requirement/functional specifications; Assess, analyze and estimate test efforts based on design and other requirement documentation; Identify, communicate and track issues to closureUAT and Test Lead for Agent Certification System project Phase 1 Assisted with test case creation, modification and restructure for regression automation suite; Lead tester for CTS Indemnity Payments project; worked in a collaborative-style environment for Scope 1 which included assisting in requirements gathering, design, pairing, UAT and testing to create a payment interface Utilized HP QTP to run automated regression tests for the Claims Tracking System Show less

Performed administrative tasks for the CIO & IT department; Served as purchasing assistant for the department; Organized and imaged all department contractual agreementsEstablished, maintained & reported departmental performance metrics; Created quarterly financial statistics for management meetings; Maintained and published monthly KPI data collection & presentation Coordinated with Human Resources, Facilities & IT Department on new positions & hire processing; Created a New Employee… Show more Performed administrative tasks for the CIO & IT department; Served as purchasing assistant for the department; Organized and imaged all department contractual agreementsEstablished, maintained & reported departmental performance metrics; Created quarterly financial statistics for management meetings; Maintained and published monthly KPI data collection & presentation Coordinated with Human Resources, Facilities & IT Department on new positions & hire processing; Created a New Employee Training Template with info for new hires specific to different positions Assisted with the implementation, testing, modifications & process creation of TeamTrack as a tool for Change Management; acted as Change Coordinator for the Change Management Board Show less

Analyzed & audited financial statements for Continuing Care Retirement Communities for trends and statutory compliance; Prepared reports based on financial analysis; Maintained a working knowledge of related statutes, administrative rules & generally accepted accounting principles; Processed applications for licensure of issuers of Donor Annuities

Audited contracts and invoices to ensure they complied with the policies & procedures of the Department; Audited & maintained a spreadsheet for quarterly payments to various counties; Audited & processed refunds to vendors and other state agencies; Processed the sale of investments & return of principal to vendors and state agencies

Led and managed the Division of Administration's duties in reference to the Multiple Hurricane Deductible Reimbursement Program. Performed duties that included: training others to audit over 30,000 claim applications and ensure correct reimbursement if eligible, creating process flows within our team and other teams, uploading files into FLAIR & an Access database for printing of checks & letters; Project completed Aug. 2005 ~ Group recognized & awarded by CFO… Show more Led and managed the Division of Administration's duties in reference to the Multiple Hurricane Deductible Reimbursement Program. Performed duties that included: training others to audit over 30,000 claim applications and ensure correct reimbursement if eligible, creating process flows within our team and other teams, uploading files into FLAIR & an Access database for printing of checks & letters; Project completed Aug. 2005 ~ Group recognized & awarded by CFO Tom GallagherAudited invoices and Purchase Orders to ensure they complied with the policies & procedures of the Department; Entered payments, performed check & vendor inquiries through FLAIR;Prepared vouchers; Assisted customers & vendors with questions; Assisted in yearly Certified Forward process; Acted as backup for special disability payments Show less

Batch, audit, total, balance & enter bills/requests for payment for tort & worker's compensation sections; Printed checks; Used FLAIR to enter RK Vouchers; Backup co-workers & assisted with computer help when needed Assisted in Marsh/Stars claims administration application decisions with respect to the fiscal sectionCreated an Excel spreadsheet for calculating audited bills

Filing, scanning and indexing; Answer phones; Sorted mail; Enter claims and suspenses into computer; Assist adjusters with computer problems & questions; Audit and submit attorney bills to fiscal department

Handled accounts receivable, daily cash reports & deposits in excess of $2,000Resolved customer complaints and problems; Trained five new employees; Improved interpersonal skills, customer and co-worker relationships; Maintained & executed updates on computers; some payroll using Peachtree

Handled cash reports daily; Gained knowledge of & performed basic store operations including: ordering, receiving, merchandising and management of cash receipts & deposits exceeding $9,000Assisted in other departments when neededCreated in-store display for 4th of July