I am an experienced Social Housing Professional with over 13 years in the social housing sector, focusing on Tenancy Sustainment as a key role due to demand from tenants around sustainment of their tenancies. Social Housing now recognises the need to provide support to vulnerable and complex customers, social housing is no longer just about bricks and mortar. Specialist in safeguarding child and adults, maximisation of income, welfare and debt advice, multi professional working to achieve best… Show more I am an experienced Social Housing Professional with over 13 years in the social housing sector, focusing on Tenancy Sustainment as a key role due to demand from tenants around sustainment of their tenancies. Social Housing now recognises the need to provide support to vulnerable and complex customers, social housing is no longer just about bricks and mortar. Specialist in safeguarding child and adults, maximisation of income, welfare and debt advice, multi professional working to achieve best outcomes for tenants, mental health and substance misuse and an understanding of homelessness. Working within making safeguarding personal guidance to achieve the best outcome for the customer. Working towards a person centered support plan and coaching style to assist tenants to make changes for the better, be it small or big changes.. Show less