Stephanie Lay Email & Phone Number

Falls Church, Virginia

Continuously hired for on-site support in the roles of event manager, staffing manager, transportation manager, entertainment liaison, registration manager, etc. Highlighted experiences include:• Operated an annual week-long meeting management program for 45 guests of a Fortune 50 company; services include accommodation, meals, and working with the White House, US Capitol, Congressional Offices and various high-level government agencies regarding security and transportation logistics;… Show more Continuously hired for on-site support in the roles of event manager, staffing manager, transportation manager, entertainment liaison, registration manager, etc. Highlighted experiences include:• Operated an annual week-long meeting management program for 45 guests of a Fortune 50 company; services include accommodation, meals, and working with the White House, US Capitol, Congressional Offices and various high-level government agencies regarding security and transportation logistics; repeat client from 2013-2023 (excluding 2020 & 2021)• Executed a 550-person conference over 3 days that included evening dine-arounds, off-site events, multiple daytime tours, transportation logistics, and closing party; repeat client in Nashville and Washington, DC for 2019, and Colorado Springs in 2021 Show less

Virtual

Freelance virtual assistant supporting solopreneurs by helping them build and grow their businesses

Washington, District Of Columbia, United States

Provide on-site support for various functions, including: airport meet and greets, shuttle services, and large scale events for vehicles ranging from sedans to 55-passenger motor coachesNotable experiences:• May 2019: helped coordinate 50 motor coaches for 2,000 guests going to various volunteer activities• June & August 2019: helped coordinate 30 SUVs to take groups to various team-building sites

Washington D.C. Metro Area

Washington, District Of Columbia, United States

Falls Church, Virginia

Event Coordinator (Sept 2013 - Aug 2014), Event Associate (April - Aug 2013)• Managed and operated an average of 40 programs totaling approximately $1.5 million worth of revenue per year• Established relationships with clients to understand and execute their needs, providing effective communication throughout the entire operations process, which included sourcing, contracting, invoicing, budgeting, up-selling, on-site management, and post event client relations• Partnered with… Show more Event Coordinator (Sept 2013 - Aug 2014), Event Associate (April - Aug 2013)• Managed and operated an average of 40 programs totaling approximately $1.5 million worth of revenue per year• Established relationships with clients to understand and execute their needs, providing effective communication throughout the entire operations process, which included sourcing, contracting, invoicing, budgeting, up-selling, on-site management, and post event client relations• Partnered with multiple vendors leading up to the event and on-site, including venues (e.g. Smithsonian institutions, major hotels, upscale restaurants), caterers, decoration, entertainment, staffing, and transportation• Trained and mentored staff on event management and internal company operations Show less

Charlottesville, Virginia

• Sold season tickets to current and new ticket holders• Worked 3 hours per week and closed 30 ticket sales totaling $6,750 over the course of employment

Charlottesville, Virginia

Student Manager ('11-'12), Guest Services Team Leader ('10-'11), Student Administrative Assistant ('09-'10)• Collaborated with 15 managers and supervised over 30 event assistants (EA's) to oversee the operations and maintenance of U.Va.'s student union building and 5 satellite spaces, including opening and closing the facilities• Analyzed reports and developed strategies to manage up to 15 events per shift• Delegated tasks to EA's for setting up tables, chairs, A/V equipment… Show more Student Manager ('11-'12), Guest Services Team Leader ('10-'11), Student Administrative Assistant ('09-'10)• Collaborated with 15 managers and supervised over 30 event assistants (EA's) to oversee the operations and maintenance of U.Va.'s student union building and 5 satellite spaces, including opening and closing the facilities• Analyzed reports and developed strategies to manage up to 15 events per shift• Delegated tasks to EA's for setting up tables, chairs, A/V equipment, and other resources in event spaces• Communicated with internal professional staff by generating and distributing daily reports• Used Resource 25 scheduling software to reserve spaces and assign resources for over 600 student organizations in buildings throughout U.Va• Identified need to establish rapport among staff; initiated, planned, and implemented social activities outside of work hours to foster a sense of community among the team Show less

Dublin, Ireland

• Assisted the hospitality manager in optimizing customer service for events in 36 corporate suites for high-profile clients by accommodating their needs for food, beverage, tables, chairs, other resources and on-site support at different events, such as meetings, conferences, and concerts• Participated in a rotational program to learn about the sales and marketing, human resources, retail and kitchen teams by helping them carry out an assortment of tasks

Charlottesville, Virginia

Assistant ('11), Intern ('10), Volunteer ('09)• Worked directly with assistant director to plan and execute class events, ranging from class dinners and band parties for over 5,000 alumni and guests over one weekend• Communicated with 15 local vineyards to coordinate logistics for wine seminar and wine festival for over 350 attendees• Provided support for other events as needed, working 18 hour days from Thursday to Saturday• Created over 150 signs using Adobe InDesign and… Show more Assistant ('11), Intern ('10), Volunteer ('09)• Worked directly with assistant director to plan and execute class events, ranging from class dinners and band parties for over 5,000 alumni and guests over one weekend• Communicated with 15 local vineyards to coordinate logistics for wine seminar and wine festival for over 350 attendees• Provided support for other events as needed, working 18 hour days from Thursday to Saturday• Created over 150 signs using Adobe InDesign and organized their delivery and return for all Reunions events Show less

Charlottesville, Virginia

• Collaborated with 3 other interns and supervisor to manage budget, venue, guest list, catering and decorations for 5 major events that celebrated prominent female figures at the University, such as faculty, staff, and alumni• Coordinated co-sponsorships with several other departments, including the President’s Office and organizations in the Charlottesville community, in order to reach out to broader audiences• Planned a number of lectures with top faculty guest-speakers addressing… Show more • Collaborated with 3 other interns and supervisor to manage budget, venue, guest list, catering and decorations for 5 major events that celebrated prominent female figures at the University, such as faculty, staff, and alumni• Coordinated co-sponsorships with several other departments, including the President’s Office and organizations in the Charlottesville community, in order to reach out to broader audiences• Planned a number of lectures with top faculty guest-speakers addressing women’s issues Show less

Charlottesville, Virginia

• Educated groups of 10 students on internship resources and resume writing through 2-3 weekly PowerPoint presentations• Consulted students on their career-related needs and directed them to appropriate UCS resources (print and online)