- Managed facilities, vendor relationships, operational needs, and $100K annual budget for 22,000 sq. ft office space serving 50+ employees- Managed office move from 11,000 sq. ft to 22,000 sq. ft office space and managed employee return-to-office workback plan with COVID safety measures-Project managed office construction expansion as liaison between landlord, consultants, vendors, and construction teams- Planned and executed company events, client visits, all-hands meetings, team offsites, and employee wellness programs- Planned and executed DEI initiatives, employee mentorship program, and charity fundraisers-Conducted compliance research and created Standard Operating Procedures (SOP) for organizational ecosystems, internal systems implementation, and safety protocols-Maintained and audited employee timesheets, project management, and billing databases- Created new hire onboarding materials and assisted with HR recruiting, trainings, and policy documentation- Copywrote internal communications and monthly employee newsletter- Oversaw front reception area as first point of contact and maintain conference rooms, A/V equipment, and co-working areas

- Created Standard Operating Procedures (SOP) for office technology and programs across Oakland Public Library- Presented outreach and staff development workshop at 2018 California Library Association Conference- Coordinated, curated, and emceed Oakland Youth Poet Laureate public events, including four pop-up poetry performances and annual Finalists' event- Supervised TeenZone interns/volunteers; train and onboard library personnel- Provided office IT support and troubleshooting- Created program displays, library flyers, and employment resource guides

- Set up, maintained stock, and broke down produce displays at East Bay farmer's markets- Worked register and completed sales transactions- Educated customers about organic produce

- Onboarded new college faculty, staff, and student employees- Performed background checks and data entry- Planned annual staff and faculty Winter celebration- Reconciled staff payroll forms

- Created literary curriculum for youth programs serving 7,000 students annually- Oversaw podcast production and SoundCloud page with 29,000 listens 2017-18- Managed 15 audio editing volunteers and optimized podcast project workflow- Copyedited and curated student work, drafted copy for literary publications- Tutored youth grades 2nd-12th in expository and creative writing

- Worked as front-end cashier at Whole Foods' busiest and 6th top grossing location globally- Maintained front-end supplies and cleaned Customer Service department- Answered customer questions and inquiries- Performed miscellaneous tasks as needed

- Managed retail operations and closing shift lock-up procedures- Prepared and inventoried retail stock, food ingredients, and supplies- Cleaned and maintained general storefront appearance- Performed cashier duties and customer transactions

- Created and facilitated poetry workshop series for 125 ninth grade English students at Mission High School in San Francisco- Attended Youth Speaks and USF pedagogical institute on approaches to youth and artistic development

Planned, produced, and emceed bi-monthly Under 21 Open Mic series with annual attendance of 1,200 youth and adults- Facilitated poetry workshops for Children's Creativity Museum youth interns- Served as Youth Ambassador at 2012 & 2013 Brave New Voices International Poetry Festivals