Stephanie M. Email & Phone Number

Richardson, Texas, US

RealPage provides a technology platform that enables real estate owners and managers to change how people experience and use rental space. Establish and build strong customer relationships that allow for open communication and trust by being the primary point of contact. Work closely with RealPage departments to coordinate customer needs, resolve issues.

Palo Alto, CA, US

Manage the onboarding of new Cloud Universal customers and insure timely activation of licenses. Consistently engage with clients to understand strategy and goals so that proper recommendations for services drive adoption. By using Salesforce and Gainsight track and build out success plans to monitor and drive consumption by meeting with the customers.

Palo Alto, CA, US

Gather data and metrics across internal teams to help build and design new Success Executive program around client centric activities. Provide documentation for process and methodology onboarding and tracking and align best practices to insure client retention. Point of contact for program training Gainsight, Success Plans, program specifics and deliverables

Palo Alto, CA, US

Primarily responsible for understanding the customer’s needs to become their trusted advisor in assisting with strategy. Challenging customers to think in new and creative ways that enable them to maximize value. Fully understand customers needs and challenges to drive resolution. Drive organic growth and expansion within assigned accounts by identifying.

Develop and execute successful sales campaigns. Generate, qualify and close new leads along with current sales opportunities. Establish and maintain existing client relationships as a business partner by staying on top of business trends and client goals. Strategize, consult, analyze, identify and solve client's business and technology goals and needs..

Indianapolis, Indiana, US

Manage high profile accounts across all industries, consultatively discuss products to enhance and improve client environment and savings, timely renewal of contracts, work within a team to insure day to day satisfaction, travel both U.S and Internationally to insure client satisfaction, provide pertinent information to clients on upcoming seminars.

Indianapolis, Indiana, US

Provide knowledge to clients to understand unrecognized costs associated with fixed and mobile communications. Deliver clear ROI and promote the value of integrating into clients existing business IT systems and procurement processes. Present and sell best in class communications cost management technology and professional services consultatively to.

Roseland, New Jersey, US

• Consulted with C-Level executives to uncover business objectives and highlight a clear return on investment.
• Sales quota consistently met and achieved multiple President’s club status.
• Established and maintained good relationships with clients to communicate the value of the product. Using Salesforce.com continually maintained contact with current or new clients.
• Worked closely with internal project management team so that clients goals were met within designated timeframe.

• Developed, implemented and administered orientation courseware, basic training and testing for new employees’ orientation.
• Assisted with the interview process for new hires.
• Conducted general or specialized training sessions covering specified areas, such as those concerned with new employees’ orientation, specific on-the-job training, sales techniques, refresher training, promotional.
• Consistently defined and documented process and policy changes across company.

• Working in the Major Account and Healthcare arenas promoted, developed and expanded studies from existing and potential clients by educating them on related services, company products, and upcoming enhancements.
• Responsible for the project management after the sale to insure timeliness of the project.
• Worked with upper management on customer needs, problems, interests, competitive activities and new products or services.
• Achieved sales profitability and growth within assigned territory by generating over one million dollars in revenue.