Stephanie M. Email & Phone Number

Sturtevant, Wisconsin

Pleasant Prairie, Wisconsin

Support corporate property administration and manage operations of two apartment communities daily. Maintain required records for residency. Conduct move-in and move-out inspections and calculate applicable charges for damages; ensuring market readiness and aesthetics of each apartment. Comply with WI and Federal Fair Housing Laws. - Lease up of 14.

Pleasant Prairie WI

• Cobblestone Creek, Skyline Towers & Fountain Ridge.
• Opened two new properties with full occupancy within 6 months, while maintaining full occupancy in third property.
• Communicated with prospective and current residents via email and phone to answer all inquiries.
• Met with potential residents to assist them through the entire leasing process, from tours to move in.
• Assisted with resident relations, enforcing all community rules and regulations and completed inspections for 326 total units.
• Complied with Wisconsin and Federal Fair Housing Laws

Gurnee, Illinois

Led and inspired 10 store associates to be focused on customer obsession, resulting is Customer Excellence Award for 2014. Recruited, interviewed, and trained new team members and provided consistent performance feedback and coaching. Completed new visual presentations and ensured sound operational practices. Analyzed reports and created plans to increase.

Waukesha, Wisconsin

- Trained, led and inspired team members to be customer obsessed to make connections resulting in Team of the Year award (August 2013 to July 2014). - Analyzed reports and created plans to increase results in associate performance and store profit by 11%. Achieved new store plateau of 1 million dollars (August 2013 to July 2015). - Learned brand.

UW-Stout Memorial Student Center, Menomonie WI

Food Service Worker, 2009-2011EMPLOYEE OF THE MONTH, 2010, University of Wisconsin – Stout Dining Service SERVSAFE CERTIFICATION, 2012, University of Wisconsin – StoutSTUDENT EMPLOYEE OF THE YEAR, 2013, University of Wisconsin - StoutRan day to day operations of the front of house. Trained new team members and provided consistent performance feedback and.

- Understand needs and expectations of customers and serve them in a quick and pleasant manner. - Acted with professional attitude in regard to customer complaints and handled them in an understanding manner.

Kewaunee & Algoma, WI

- Performed housekeeping duties to ensure cleanliness and guest satisfaction.- Performed laundry duties to maintain linen inventory.

Sturgeon Bay, WI

- Performed deck duties in accordance with ship safety procedures.- Assisted passengers to safely board and depart cruises.- Served customers in a pleasant manner while bartending and maintaining the buffet service.

Kewaunee, WI

- Greeted customers, prepared and served sandwiches at their request.- Maintained cleanliness of work space in accordance with Wisconsin Department of Health.- Completed cash register transactions with accuracy.

Bachelor Of Science, Family & Consumer Sci Educ

Activities and Societies: Student Wisconsin Education Association

Education record