Stephanie Martz Email & Phone Number

• Worked on creating a project management tool to map dependencies across the Integrated Value Chain Organization and critical priorities throughout annual and historical operational processes.
• Developed a work breakdown structure, project charter, Gantt chart, and status reports for an independent project.
• Scheduled and led meetings with key stakeholders.
• Defined project deliverables and milestones and honed key project management skills.
• Compiled research and created a presentation on risks and mitigation strategies for an assigned case study.
• Participated in weekly strategy development and progress meetings for the Strategy and Analytics team.

Renton, Washington, United States

• Supervised, trained, coached, and supported 60 employees
• Regulated Park and maintained safety during capacity of 650 customers per session
• Managed tills, answered phone calls and emails from patrons, and resolved problems in professional manner
• Planned and led meetings, training, and team bonding events for employees
• Improved Park processes to increase efficiency and customer service
• Communicated effectively with patrons of all ages

Ferndale, Washington, United States

• Assisted office manager with data projects
• Picked and packaged orders for multiple clients using specific requirements
• Followed safety procedures and maintained facility

Renton, Washington, United States

• Instructed small group lessons to children ages 5-12 with varying skill levels
• Communicated effectively with children and parents
• Provided individual skill assistance and confidence-building for struggling or fearful children

Renton, Washington, United States

• Henry Moses Aquatic Center
• Promoted to Lead Guest Services Worker after one year
• Trained and assisted new employees
• Communicated effectively with managers, coworkers, and customers
• Resolved problems and insured safety of guests

Bachelor Of Business Administration - Ba, Business Administration, Operations Management

Activities and Societies: Intramural Soccer League ASCM WWU Chapter

High School Diploma, 3.89

Activities and Societies: Cross Country Team Member and Captain (2016-2020) Track Team Member and Captain (2016-2020)