Stephanie Martz Email & Phone Number

• Worked on creating a project management tool to map dependencies across the Integrated Value Chain Organization and critical priorities throughout annual and historical operational processes.• Developed a work breakdown structure, project charter, Gantt chart, and status reports for an independent project.• Scheduled and led meetings with key stakeholders.• Defined project deliverables and milestones and honed key project management skills.• Compiled research and created a presentation on risks and mitigation strategies for an assigned case study.• Participated in weekly strategy development and progress meetings for the Strategy and Analytics team.

Renton, Washington, United States

• Supervised, trained, coached, and supported 60 employees • Regulated Park and maintained safety during capacity of 650 customers per session• Managed tills, answered phone calls and emails from patrons, and resolved problems in professional manner• Planned and led meetings, training, and team bonding events for employees• Improved Park processes to increase efficiency and customer service• Communicated effectively with patrons of all ages

Ferndale, Washington, United States

• Assisted office manager with data projects • Picked and packaged orders for multiple clients using specific requirements• Followed safety procedures and maintained facility

Renton, Washington, United States

• Instructed small group lessons to children ages 5-12 with varying skill levels• Communicated effectively with children and parents • Provided individual skill assistance and confidence-building for struggling or fearful children

Renton, Washington, United States

Henry Moses Aquatic Center• Promoted to Lead Guest Services Worker after one year• Trained and assisted new employees • Communicated effectively with managers, coworkers, and customers• Resolved problems and insured safety of guests

Bachelor Of Business Administration - Ba, Business Administration, Operations Management

Activities and Societies: Intramural Soccer League ASCM WWU Chapter

High School Diploma, 3.89

Activities and Societies: Cross Country Team Member and Captain (2016-2020) Track Team Member and Captain (2016-2020)