Organizing and ensuring efficient logistical requirements on in an ever-evolving environment.Track all personnel on active job site recording payroll and equipment usageRecording upwards of 50 heavy/dump truck deliveries/pickups throughout a workdayCoordination with Site Managers/Supervisors, Drivers and Operators to facilitate effective material distribution.Reviewing daily invoices promptly and accurately communicating to head office staffWeekly reporting of job site(s) summary to President providing critical details to assess progress

Assisted Service Manager to meet Warranty Period deadlines and resolve Homeowner issues on time and efficiently. Established and maintained a positive relationship with Homeowners throughout the 2-Year warranty period, and quickly resolved any disputes.Oversaw successful transition from site-to-site where closings doubled.Instrumental in providing evidence and insight during Conciliation procedures with Tarion and Homeowners.Implemented technology systems to aid the construction process from excavation to customer service.Coordinated with Finishing Superintendent for a multitude of custom homes, building relationships with trades and suppliers essential to delivering exemplary Customer Service. Continued Next Page Coordinator with 12 years’ experience in customer service, administration and account management with a strong ability to perform in high pressure scenarios. Combined extensive knowledge in the Construction industry both in an on-site and office capacity. Strong interpersonal skills with a friendly, welcoming and professional demeanor leading to excellent consumer interactions.MS Office ProficientHealth & Safety TrainedIHSA Working at HeightsWHMISDetail oriented reportingDeadline and Time Management

Formed ongoing lines of communication with all Homeowners, with a quick turnaround response.Assisted in maintaining an internal Customer Survey Program to monitor performance and Homeowner satisfaction.Participated and helped organized safety initiatives and training with site-wide participation and enforced proper PPE use.

Tracking all site deliveries with co-workers at various entry points on-siteDirecting heavy truck drivers, public traffic and pedestrians whilst maintaining strict site safety requirementsOrganizing material deliveries from several sources leading from point of origin to deliveryWeekly review of site progress with on-site Managers