• Assisted the Marketing Manager to develop and implement strategic marketing campaigns and promotions (1-2 monthly), events, and processes designed to drive quality leads and sales • Managed and created content for the Portland division Facebook social media calendar including both organic and Paid media campaigns• Performed A/B testing for Paid Facebook campaigns to improve quality leads and CTR while staying within FY quarterly allocated budget• Supported email marketing efforts in sourcing and building assets for email marketing campaigns and landing page testing• Ensured web content was refreshed daily, updated and edited, Search Engine Optimized, and reflected best possible content for product represented via photos, video, copy, and other creative material • Planned, coordinated, and oversaw weekly appointments with photography and videography vendors to ensure direction and accurate content• Designed marketable collateral such as plan flyers, floorplans, brochures, web banners, billboards, and other creative • Managed website home inventory sheets and online pricing (average of 20 home communities and 200 homes listings at any time)• Executed Zillow home walk-through videos at communities weekly for completed homes or homes nearing completion• Conducted weekly research on current marketplaces, trends, and competitors• Assisted the sales team and sales agents daily with any plan changes, pricing updates, or administrative marketing duties

• Supported the Sales, Marketing, and Escrow departments to collaboratively work together and achieve monthly department sales goals • Executed, maintained, and cross checked all home inventory prices (average of 200 homes at any time) via inventory sheet and online pricing• Coordinated, created and maintained all product content for the website• Prepared and analyzed various marketing and sales reports to present weekly to management for team meetings

• Effectively maintained the Nike.com Running and Women’s Category voice through customer service support via live chat, email, phone, and social media• Worked with cross-functional teams to provide consumer insights, product trends, projects, feedback, and relevant category information• Consistently preformed above KPI consumer support satisfaction ratings with average rating of 87%• Maintained an up-to-date understanding of the Running and Womens Training product line, marketing initiatives, and current events

• Provided excellent customer service and product knowledge to educate consumers, connect them with their product needs, and drive sales• Assisted with visual displays and product directives to merchandise, while maintaining general presentation standards • Periodically checked store KPI reports and created Excel documents for store sales, unit performance, and top sellers analyzing product sell-through and business trends

• Selected to assist PPMs and Nike vendors with merchandising and product sample collection/ organization in the following categories: Running, Women’s Training, Global Football, Nike Sportswear, Basketball, Men’s Athletic Training, Skateboarding, and Young Athletes

• Successfully prioritized member and guest check-ins (150+/ hour) while multi-tasking multi-line phone calls, sign-ups for appointments, events, and bookings• Supported the Sales Team with administrative work, filing, general office duties, events, purchasing and invoice orders

• Brainstormed, researched, and produced new ideas and design concepts for products, promotions, and branding• Assisted to help coordinate promotional events and sales• Created design concepts for the company sales booth and merchandising of products

• Provided supportive customer service to diverse clientele and maintained an awareness and knowledge of the merchandise and products available in the store

• Successfully taught kids of all ages and abilities skills, safety, and strokes• CPR certified• Worked the cash register for concessions

• Worked with team members to set up visual displays in the store while maintaining brand standards• Processed incoming shipment and pulled inventory items• Effectively monitored dressing rooms and maintained presentation standards of merchandise