Ranked the #1 tipping software, Kickfin is the nation’s largest provider of instant, cashless tip payments. Restaurants, bars and hotels use Kickfin to digitally accept, calculate and tip-out their employees in real-time. By removing cash from the tip payment process, businesses can focus on delighting their customers, while maximizing the earning potential of their people.

• Enabled product stakeholders to collect insight into customer billing information and saved previously uncollected revenue by creating a microservice that utilizes REST APIs for gathering crucial usage information about customers.• Eliminated several hours of manual work for support team in charge of customer provisioning by implementing multiple improvements to a provisioning automation component of a service broker microservice.• Enhanced end-user experience by delivering weekly code updates to customers as part of CI/CD pipeline, developing back-end Node.js code for a cloud-based IoT industry application.• Facilitated organization to gain new territory in mobile application development space by rapidly developing the back end of a mobile application, creating REST APIs to register IoT devices in a NoSQL database.• Improved DevOps process to run smoother and maintained code deliveries to customers on-time by participating within global DevOps team, utilizing social tools, including Slack, for facilitating collaboration and constant communication.• Improved quality of each code delivery, reduced bugs, increased automation and moved code faster from development to production by continually improving each iteration of work, participating in agile software development process, and acting as Scrum master.• Delivered high-quality and highly-secure products by solving complex issues while in a fast-paced development environment.• Put customers first and reduced or eliminated critical outages by responding to and resolving to call-outs within minutes of being alerted continuously 24 hours a day.• Shared knowledge, increased awareness, and eliminated confusion across many teams and projects of new features in my code by participating in sprint demonstrations to showcase new code features.

• Increased defect and BVT coverage substantially by collaborating with test engineers, software engineers, architects, and project management on complex enterprise asset management solution, creating and executing manual and automated tests.• Saved QA time to create automated test scripts by developing and supporting a record and playback test automation suite in Eclipse using Java, JavaScript, Selenium, and TestNG.• Improved performance by developing new features for test automation framework within IBM Rational Functional Tester, providing support to QA team, listening to suggestions and feedback, guiding and mentoring on writing and maintaining test scripts.