Coordinated product flow and replenishment processes, ensuring efficient operations to support visual creative merchandising priorities. Managed back-of-house organization, maintaining inventory accuracy and supporting loss prevention to enhance overall business performance. Collaborated with leadership to communicate updates on inventory, shipments, and product placement, optimizing store profitability. Led operational processes, adhering to company policies while driving key metrics and supporting store-wide goals.

-Cultivated a culture of strong communication and teamwork among staff and upper management, promoting best practices and enhancing overall operational efficiency.-Elevated customer satisfaction levels through prioritizing exceptional service and professionalism; resolved customer inquiries, fostering loyalty and repeat business. -Executed financial transactions utilizing a Point of Sale (POS) system with a 91% match rate, encompassing sales, online orders, returns, and exchanges through the store’s loyalty program. -Implemented creative merchandising strategies that increased customer engagement and sales.

-Orchestrated end-to-end content management for small businesses, boosting overall reach and engagement via targeted analytics and seamless integration of client vision across Instagram, Facebook, X, LinkedIn. -Managed precise content calendars and monitored daily metrics, providing actionable insights that led to a rise in content performance.-Produced 20-30 original, informative research-based pieces of written content monthly, driving engagement.

-Provided crucial support in branding, digital media, marketing, and design initiatives for the department. -Methodically tracked and assessed social media engagement metrics, fostering a data-driven approach to campaign success. -Crafted visually captivating graphics for the department's Instagram and Twitter, enhancing the visual content promoting department events.

-Worked as a point of communication between 2 executives, 20-25 staff members, and primary stakeholders.-Systemized document management, accurately filing and scanning 1,000+ documents into the company database.-Directed various media initiatives, leveraging graphic design skills and video production coordination; improved company visibility across multiple digital platforms.-Handled confidential information with discretion, ensuring a perfect compliance rate with data protection policies.

-Efficiently edited and cropped 100+ of graduation photographs with Adobe Photoshop daily. -Diligently worked to ensure frequent deadlines were met. -Compiled and processed customer information into an online company database.