Stephanie Miller Email and Phone Number

• Organised meeting rooms, ensuring all equipment, seating, and materials were ready for smooth meetings. • Greeted clients and ensured a professional, comfortable environment throughout meetings. • Managed food and beverage orders, ensuring timely delivery and meeting dietary needs. • Handled meeting logistics, ensuring timely setup, transitions, and meal delivery. • Maintained cleanliness and ensured room setups met specifications. • Addressed issues quickly, minimising disruptions during meetings. • Managed multiple tasks, from room setup to catering, while maintaining service quality.

• Greeted and assisted customers, creating a welcoming and positive first impression.• Managed reservations and seating arrangements, ensuring optimal table turnover and customer satisfaction.• Provided information on the menu, special promotions, and daily offerings, enhancing the guest experience.• Coordinated with kitchen and bar staff to ensure efficient service and timely order delivery.• Handled customer inquiries and complaints in a professional, calm, and solution-oriented manner.

As a part of my working holiday visa in Australia, I worked as a door-to-door sales representative for a company focused on providing affordable, sustainable energy solutions under the Victorian Energy Upgrades Scheme (VEU), collaborating with the Victorian Government.• Successfully met daily and weekly sales targets, consistently exceeding expectations in performance.• Promoted to Leader within the first month, responsible for training new hires on the field and delivering group training sessions in the office.• Developed strong communication and negotiation skills by effectively pitching to a diverse range of customers, explaining the benefits of energy-saving products and services.

• Delivered excellent customer service in a fast-paced environment while developing strong relationships with returning customers.• Worked collaboratively within a small team and demonstrated flexibility by covering for absent colleagues.• Trained new staff and took responsibility for supervising shifts.• Developed problem-solving skills, regularly handling customer complaints.• Demonstrated excellent time management in a multitasking environment.

• Created engaging social media content for Instagram, Twitter, Facebook, TikTok, and LinkedIn aimed at empowering young people to engage with current affairs.• Collaborated with a small team to generate ideas and content, boosting interaction and engagement.• Increased followers and engagement through strategic networking and sharing posts with similar accounts.• Outcome: Achieved a 215% increase in likes on posts produced.

• Sourced and wrote engaging articles for a younger audience, focusing on current trends, news, and lifestyle.• Provided content for the Newcastle Tab's Instagram account, including photos, captions, and story ideas.